Leidos Holding
Strategic Operations Manager
Leidos Holding, Temple Hills, MD
Description
The Leidos Digital Modernization Sector has a career opportunity for a Strategic Operations Manager to support the Air Force National Capital Region (AFNCR) Information Technology Services program at Joint Base Andrews, MD.
Position Summary:
The successful candidate will assist the Government staff by engaging a broad range of strategic senior Air Force leaders to build a transition roadmap and coordinate solutions for critical process and system challenges. Additionally, the Strategic Operations Manager will aid Government staff by leading, maintaining, and improving the AFNCR ITS Catalog and provide continuous process improvement analysis in support of those services.
If this sounds like the kind of environment where you can thrive, keep reading!
The Leidos Digital Modernization Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions.
To explore and learn more, click here!
Are you ready to make an impact' Begin your journey of a flourishing and meaningful career, share your resume with us today!
Primary Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Original Posting Date: 2024-11-07While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $131,300.00 - $237,350.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#Remote
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
The Leidos Digital Modernization Sector has a career opportunity for a Strategic Operations Manager to support the Air Force National Capital Region (AFNCR) Information Technology Services program at Joint Base Andrews, MD.
Position Summary:
The successful candidate will assist the Government staff by engaging a broad range of strategic senior Air Force leaders to build a transition roadmap and coordinate solutions for critical process and system challenges. Additionally, the Strategic Operations Manager will aid Government staff by leading, maintaining, and improving the AFNCR ITS Catalog and provide continuous process improvement analysis in support of those services.
If this sounds like the kind of environment where you can thrive, keep reading!
The Leidos Digital Modernization Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions.
To explore and learn more, click here!
Are you ready to make an impact' Begin your journey of a flourishing and meaningful career, share your resume with us today!
Primary Responsibilities:
- Supervise and manage the Solutions Management, Problem Management, Service Management, Customer Relations, and User Experience teams.
- Assist Director of Operations with oversight and execution of the AFIN engagement and MAJCOM Coordination Center missions.
- Represent AFDW in Enterprise strategic initiative meetings and forums, advocating for AFNCR requirements and priorities while building a local roadmap.
- Develop and review strategic communications impacting new, changing, or degraded services.
- Build trend analysis products and develop plans and projects to address systemic service challenges across all operational areas: process / workflows, system uptime / resiliency, command and control, etc.
- Guide root cause analysis and solution determination for major incident responses as follow-up actions to the initial mitigation from the Cyber Support Center.
- Lead Enterprise initiative transitions into the AFNCR, coordinating with higher-level organizations such as the Cyberspace Capabilities Center, Air Force Lifecycle Management Center, and Chief Information Office.
- Lead special projects aim at enhancing or improving service delivery and customer experience.
- Lead a contract team, augmenting the Government staff, in building and updating the AFNCR ITS Catalog.
- Direct the continuous process improvement program to ensure the underlying processes for service execution, fulfillment, and delivery are operating effectively and efficiently.
- Direct Mission Stakeholder outreach program, collecting senior leader perspectives on service quality and gaps to ensure catalog items provide desired affects and baseline offerings are sufficient for business operations.
- Oversee development and sustainment of the AFNCR customer-facing, electronic Service Catalog.
- Assist senior stakeholders in developing business analytics reports and senior leader briefs on AFNCR ITS mission execution.
Basic Qualifications:
- A Bachelor's degree with 12+ years of experience; or a Master's degree with 10+ years of experience, additional years of experience may be used in lieu of degree.
- Possess a current, DoD Secret clearance.
- Project Management Professional (PMP) certification.
- Information Technology Infrastructure Library (ITIL) Foundations certification.
- DoD 8570-compliant IAT L3 certification (e.g., CISSP)
- Requires a minimum of twelve years of experience supervising and managing IT professionals within a DoD environment.
- Prior experience working with Air Force Enterprise IT organizations (688 CW, AMAC, HQ CCC, AFLCMC, etc)
Preferred Qualifications:
- Prior experience working in the National Capital Region and familiarity with the Headquarters Air Force staff organization.
- Prior experience working in and building briefs for an Air Force staff organization or Commander's Action Group (CAG).
- Continuous Process Improvement certification or executive course.
Original Posting Date: 2024-11-07While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $131,300.00 - $237,350.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#Remote
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.