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VMSC Emergency Medical Services

Human Resources Manager

VMSC Emergency Medical Services, Lansdale, PA, United States


At VMSC, our Human Resources department plays a crucial role in ensuring our dedicated team is supported, engaged, and empowered to provide life-saving services to our community. We're seeking a Human Resources Manager who will lead HR initiatives, focusing on employee well-being, compliance, and strategic growth. Why Join VMSC? At VMSC, our mission is: "Making a Difference: One day, One call, One Life at a Time." We envision a future where every life can be saved, touched, and transformed by our care through compassion, innovation, and professionalism. Our values define who we are: • Loyalty : We are dedicated to our community and each other, ensuring everyone receives 100% of our commitment. • Humanity : We take a community-first approach, recognizing that everyone deserves the care they were promised. • Mercy: We believe in giving back to the community, focusing on self-sacrifice, and delivering care regardless of personal cost. By joining VMSC, you'll be part of a team that lives these values every day, making a tangible difference in people's lives. What We Offer Competitive Salary • $69,846.40 - $74,338.72 per year, based on experience and certifications. Comprehensive Benefits • Fully funded health and dental insurance with $0 copays and deductibles. • Generous paid time off starting at 138 hours in the first year, plus 8 paid holidays. • Short-term and long-term disability insurance at no cost. • Life insurance at no cost. • 401(k) retirement plan with company match. Professional Development • Support for obtaining additional certifications, including exam fees and study resources. • Opportunities for training and career advancement as the organization grows. • Potential for future leadership roles within the HR department. • Be part of a culture that values innovation, continuous improvement, and professional growth. Impactful Work • Directly contribute to the efficiency and effectiveness of our operations through hands-on HR management. • Work in a mission-driven environment where your efforts support life-saving services. • Help advance our strategic objectives, including employee engagement and resilience. Company Culture and Values At VMSC, we're more than just coworkers—we're a team committed to serving our community with excellence. Our values guide everything we do: • Loyalty : Dedicated to our community and each other. • Humanity : Community-first approach in all our actions. • Mercy: Selfless service regardless of personal cost. We are committed to: • Patient-Centric Care Excellence : Delivering high-quality, patient-centered care by continuously enhancing our skills and adopting advanced medical technology. • Community Integration and Engagement : Building trust and collaborative solutions through education, outreach, and partnerships. • Innovation and Leadership in EMS : Fostering a culture of continuous improvement, innovation, and education. • Data-Driven and Technology-Enhanced Operations: Leveraging data analytics and modern technology to drive decision-making and improve service delivery. You'll work alongside professionals who are passionate about making a difference and supporting one another. Responsibilities: The Human Resources Manager will lead efforts in employee engagement, talent acquisition, onboarding, training, performance management, employee relations, compensation, benefits, and strategic HR planning. This role is responsible for ensuring compliance with employment laws, supporting employee well-being, fostering a culture of inclusion, and contributing to organizational growth through strategic initiatives in HR metrics, career development, and retention strategies. Employee Engagement, Well-Being, and Retention • Lead HR initiatives that support the organization’s mission and values, with a particular focus on employee well-being and resilience. • Serve as the administrative liaison for the Wellness Committee. • Develop and implement strategies to reduce turnover and increase employee satisfaction. • Conduct stay interviews and exit interviews to understand employee sentiment and improve retention. • Create and manage employee engagement initiatives, such as team-building events and recognition programs. Talent Acquisition, Onboarding, and Training • Coordinate the hiring process to ensure future hires align with core values and organizational needs. • Work with operations during interviews and orientation to ensure new employees integrate smoothly. • Manage Employee Onboarding to ensure new employees are fully connected to VMSC. • Develop a connected system for HR tracking, including payroll, benefits, onboarding, employee changes, and discipline tracking. Performance Management, Employee Relations, and Compliance • Support field management during the performance appraisal process, managing records, data, and dissemination. • Track and coordinate paperwork management for disciplinary action and employee changes, ensuring alignment with record-keeping practices and CBA guidelines. • Review and maintain VMSC’s HR policies and procedures that reflect best practices and meet organizational needs. • Mediate conflicts between employees or between employees and management, serving as a neutral party to facilitate fair outcomes. • Ensure compliance with all relevant employment laws and regulations. • Participate in strategic HR planning that supports company growth and aligns with our organizational goals. Compensation, Payroll, and Benefits • Oversee employee benefits programs to ensure accuracy, integrity, and efficiency. • Manage the payroll process, including payroll processing, timecard management, and year-end reporting. • Ensure accurate timecards and payroll processing to reduce inaccuracies and unnecessary expenses. • Become a notary to reduce external costs of notarization services. HR Metrics, Reporting, and Career Development • Use HR metrics to track turnover rates, training effectiveness, and employee engagement. • Prepare HR reports for management to assess the effectiveness of HR strategies. • Identify high-potential employees and develop career pathing plans. • Assist in succession planning for key roles within the organization to ensure long-term stability. Qualifications: Experience • 3-5 years of hands-on experience in HR management, including hiring, performance management, and employee relations. • Experience with payroll and benefits administration. • Proven ability to independently manage HR processes and ensure compliance with regulations. Required Certifications • SHRM Certified Professional (SHRM-CP). • Certified Ambulance Compliance Officer Training within 12 months of hire (VMSC will provide). • Notary Public certification (can be obtained after hire). Education • Bachelor’s degree in Human Resources or related field. Soft Skills • Strong hands-on problem-solving abilities and attention to detail. • Self-motivated with the ability to work independently and lead initiatives. • Excellent communication skills and ability to collaborate across departments. • Alignment with our values of loyalty, humanity, and mercy. **** Compensation: $69,846.40 - $74,338.72 yearly

• The Human Resources Manager will lead efforts in employee engagement, talent acquisition, onboarding, training, performance management, employee relations, compensation, benefits, and strategic HR planning. This role is responsible for ensuring compliance with employment laws, supporting employee well-being, fostering a culture of inclusion, and contributing to organizational growth through strategic initiatives in HR metrics, career development, and retention strategies.Employee Engagement, Well-Being, and Retention • Lead HR initiatives that support the organization’s mission and values, with a particular focus on employee well-being and resilience. • Serve as the administrative liaison for the Wellness Committee. • Develop and implement strategies to reduce turnover and increase employee satisfaction. • Conduct stay interviews and exit interviews to understand employee sentiment and improve retention. • Create and manage employee engagement initiatives, such as team-building events and recognition programs.Talent Acquisition, Onboarding, and Training • Coordinate the hiring process to ensure future hires align with core values and organizational needs. • Work with operations during interviews and orientation to ensure new employees integrate smoothly. • Manage Employee Onboarding to ensure new employees are fully connected to VMSC. • Develop a connected system for HR tracking, including payroll, benefits, onboarding, employee changes, and discipline tracking.Performance Management, Employee Relations, and Compliance • Support field management during the performance appraisal process, managing records, data, and dissemination. • Track and coordinate paperwork management for disciplinary action and employee changes, ensuring alignment with record-keeping practices and CBA guidelines. • Review and maintain VMSC’s HR policies and procedures that reflect best practices and meet organizational needs. • Mediate conflicts between employees or between employees and management, serving as a neutral party to facilitate fair outcomes. • Ensure compliance with all relevant employment laws and regulations. • Participate in strategic HR planning that supports company growth and aligns with our organizational goals.Compensation, Payroll, and Benefits • Oversee employee benefits programs to ensure accuracy, integrity, and efficiency. • Manage the payroll process, including payroll processing, timecard management, and year-end reporting. • Ensure accurate timecards and payroll processing to reduce inaccuracies and unnecessary expenses. • Become a notary to reduce external costs of notarization services.HR Metrics, Reporting, and Career Development • Use HR metrics to track turnover rates, training effectiveness, and employee engagement. • Prepare HR reports for management to assess the effectiveness of HR strategies. • Identify high-potential employees and develop career pathing plans. • Assist in succession planning for key roles within the organization to ensure long-term stability. • Develop a one-stop dashboard for onboarding status review to streamline employee onboarding.