Herb Chambers
Automotive F&I Manager
Herb Chambers, Westborough, MA, United States
Job Description
Herb Chambers Infiniti of Westboroughhas an opening for an experienced Finance Manager at a high-volume dealership!
Job Purpose:
Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers.
Duties:
Herb Chambers Infiniti of Westboroughhas an opening for an experienced Finance Manager at a high-volume dealership!
Job Purpose:
Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers.
Duties:
- Determines desire/need for automobile financing by interviewing customer, exploring - payment options.
- Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed.
- Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan.
- Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents.
- Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer, ensuring understanding of content.
- Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc., explaining options, provisions, and premiums.
- Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply.
- Maintains customer confidence and organization stability by keeping information confidential; helping others comply.
- Prior experience required
- Must have a proven track record of high CSI and performance
- Must operate with integrity and have a strong work ethic
- CDK experience preferred but not required