Receptionist - Part Time Job at Northtown Automotive Companies in Buffalo

Job Details

Job Location
Northtown Automotive Companies Inc - Amherst, NY

Position Type
Part Time

Education Level
High School

Salary Range
$16.00 - $16.00 Hourly

Travel Percentage
None

Job Shift
Part Time (hours vary)

Job Category
Customer Service

Description

Occupational Summary:

• The Receptionist is the front-line representative for the dealership. They greet customers as they enter the showroom and direct them to the appropriate party in accordance with dealership policies and answers basic inquiries. They are also responsible for answering and directing incoming phone calls.

Schedule: We are currently looking for two, separate, part-time positions at two different stores. These exact hours/shifts every week are needed.
Store #1: Tuesdays & Fridays 3:30pm - 7:00pm and Saturdays 9am - 5pm
Store #2: Mondays & Wednesdays 9am-7pm & Saturdays 9am-12pm

Essential Job Functions:

• Promptly greet showroom customers and determine the nature of their visit.

• Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a sales person.
• Promptly answer any incoming calls; determine the nature of the call and transfer the caller to the appropriate party.
• Obtain basic demographic information about each customer using the method established by the dealership.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Hand out brochures and other information to customers.
• Enter data into dealership computer system.
• Serve as clerical back-up.

Physical Requirements:

• Job requires the following physical activities: Will stand or sit most of the shift, mostly indoors. Will, at times, move about the showroom, introducing prospects to salespeople or showing customers to their desired destination.

Qualifications

Qualifications:

• Professional personal appearance
• Previous, successful, customer service work history preferred
• Ability to work comfortably with the public
• Ability to effectively communicate customers' interests, concerns and requests to management and sales personnel.
• Valid in-state driver's license.
• Ability to read and comprehend instructions, both verbal and written.
• Excellent oral and written communication skills
• Ability to operate smart phone, tablet and PC.