Administrative Assistant Job at USI in Milpitas
USI, Milpitas, CA, United States
USI/ Asteelflash is activity looking for a talented Administrative Assistant to join our leadership team here in Milpitas, CA.
The ideal candidate will provide support to the operation of the Company's Management by monitoring the activities committed with internal personnel, customers, and suppliers to ensure tasks are completed on time and align with management objectives. This position will also oversee and manage the Facilities and Environmental, Health, and Safety (EHS) groups, ensuring compliance and operational excellence in these areas.
A customer-centric mindset is essential, alongside strong leadership skills and a proactive approach to problem-solving. The ideal candidate will be passionate about enhancing customer satisfaction, driving loyalty, and fostering a culture of continuous improvement. Success in this role requires the ability to synthesize information effectively and drive solutions to achieve organizational goals.
RESPONSIBILITIES:
- Maintain strict confidentiality information for reasons of their position.
- Administrative support to the General Manager to follow up and solve the issues of the areas.
- Organize meetings or videoconferences with the local, regional and corporate areas and clients involved, having the responsibility of preparing the agenda, invitations, and ensuring the successful connection and keeping the relevant minutes and action items, including tracking of action items for on-time completion.
- Coordination of trips, appointments, and General Manager's agenda
- Maintain records of files, documents and reports of Management and support in making presentations
- Assist in generating company reports.
- Act as a point of contact between corporate, staff managers, employees, clients, and others.
- Has the authority to purchase or obtain tools and consumables for the General Manager.
- Has authority to organize direction travel, hotel reservations and flight purchase.
- Create material requisitions applications.
- Coordinate activities to support strategy initiatives from NA Central Office
- Follow up and update about actions plan regarding of Central Office.
- Support to Business department to generate best customer experience with our potential and current customers, visitors.
- Administrate the building resources as conference room, lobby area and visual communication in these areas, improving the corporate image.
- Develop and implement strategies to enhance the overall customer experience across all touchpoints.
- Analyze customer feedback, complaints, and satisfaction metrics to identify areas for improvement.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to align efforts and optimize the customer experience.
- Stay updated on industry trends and best practices in customer experience management.
- Oversee and manage the Facilities and Environmental, Health and Safety Groups
- Bachelor's degree or level of knowledge that would be obtained from a Bachelor's degree.
- 2 years' experience in similar fields.
- Fluent in English (Speaking & Writing)
- Proficiency in MS office (Word, Excel, PowerPoint)
- Proficiency in Windows Program
- Adaptability
- Accountability
- Ability to quickly correlate information
- Proactivity
- Negotiating Skills
- Time management
- Organization
- Communication
- Sense of Urgency
- Customer Service
This position will be 100% onsite. The expected based salary range for this position, if filled in California, is $75,000-$90,000 annually, dependent on specific skills and work experience. Apply now!