Moon Moments Ltd is hiring: Customer Service Representative in Los Angeles

Customer Service Representative

Are you passionate about delivering outstanding customer service and driving sales success? Do you thrive in a dynamic, fast-paced environment? We have an exciting opportunity for a Customer Service Representative to join our client's prestigious company in California!

Responsibilities:

• Professionally engage with customers, addressing inquiries and providing product information while identifying sales opportunities.
• Proactively recommend products and services based on customer needs, upselling and cross-selling where appropriate.
• Handle customer concerns and offer tailored solutions to enhance satisfaction and drive repeat business.
• Maintain detailed customer records to track interactions, sales, and follow-up opportunities.
• Collaborate with cross-functional teams to escalate and resolve complex issues that could impact sales.
• Continuously improve product knowledge to provide customers with the best recommendations and solutions.
• Consistently meet or exceed performance targets, including sales goals, customer satisfaction, and response times.

Qualifications:

• Strong communication and interpersonal skills, with a focus on sales and customer satisfaction.
• Ability to work in a fast-paced environment and handle multiple tasks while maintaining attention to detail.
• Sales-driven mindset, with the ability to identify and act on opportunities for upselling and cross-selling.
• Previous experience in sales or customer service is a plus, but not required.

What We Offer:

• Competitive compensation with performance-based incentives.
• Opportunities for career advancement in both sales and customer service.
• A supportive and collaborative work environment focused on professional development.

If you're ready to excel in customer service and sales, while making a meaningful impact, apply now!