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Ideaboxpro

Customer Service Representative Job at Ideaboxpro in Las Vegas

Ideaboxpro, Las Vegas, NV, United States


Join Ideaboxpro as a Customer Service Representative

About Us:
At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project and interaction we undertake.

Position: Customer Service Representative

Description:
We are seeking a dedicated and personable Customer Service Representative to join our team in our Las Vegas, NV office. This in-person role requires a commitment to delivering exceptional service to our clients by addressing inquiries, resolving concerns, and enhancing overall customer satisfaction.

Responsibilities:
  • Respond to customer inquiries through phone, email, and in person.
  • Provide accurate and timely information regarding our products and services.
  • Resolve customer issues professionally, ensuring customer satisfaction.
  • Document customer interactions and update account information as needed.
  • Collaborate with internal departments to resolve issues and enhance customer experience.
  • Process customer orders, forms, and requests.
  • Follow up to ensure complete resolution of customer issues.
Qualifications:
  • High school diploma or equivalent.
  • Previous experience in customer service preferred.
  • Excellent communication skills and a strong service-oriented mindset.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Proficiency in Microsoft Office suite and CRM software.
  • Positive attitude with strong problem-solving abilities.
Benefits:
  • Competitive weekly salary: $700 to $1000.
  • Opportunities for career growth within our company.
  • Comprehensive health and wellness benefits.
  • Paid time off and holiday pay.
  • Supportive and team-oriented work environment.
Work Details:
  • Work Type: In-person (strictly on-site)
  • Hours: Minimum 40 hours per week
Location:
  • Las Vegas, NV

Join Ideaboxpro and become part of a team dedicated to excellence and superior customer care!