Customer service representative Job at Employ & Careers in Cambridge

As a Customer Service Representative at Employ and Careers LLC, you will have the opportunity to make a difference in the lives of our clients by providing top-notch customer service. This part-time position offers a competitive salary range of $20,000 to $35,000 per year.**Job Overview:**As a Customer Service Representative, you will be the first point of contact for our clients. You will handle inquiries, resolve complaints, and provide information about our services in a professional and friendly manner. Your main goal will be to ensure customer satisfaction and retention.**Responsibilities:**- Answering incoming calls and responding to emails promptly and professionally- Resolving customer complaints and issues in a timely manner- Providing information about our products and services- Processing orders and returns accurately- Maintaining customer records and updating account information as needed**Requirements:**- High school diploma or equivalent- Excellent communication and interpersonal skills- Ability to multitask and prioritize workload- Previous customer service experience is a plus- Willingness to learn and adapt to new technologiesEmploy and Careers LLC is an equal opportunity employer and follows all regulations regarding the prohibition of inquiring about criminal backgrounds during the hiring process.If you are passionate about helping others and thrive in a fast-paced environment, we would love to have you join our team as a Customer Service Representative. Apply now and start making a difference today!
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