Cruit Group
Customer Service Representative Job at Cruit Group in Clearwater
Cruit Group, Clearwater, FL, United States
Location: Onsite in Clearwater, FL
Hourly Rate: Starting at $28-30/hour and above, based on experience
About the Company:
This family-run electrical contracting firm is known for its high employee retention, friendly and team-oriented atmosphere, and strong, people-centered values. The company has a track record of growth and stability, providing a supportive work environment without a corporate feel.
Job Responsibilities:
Additional Notes:
This position requires a detail-oriented, customer-focused individual with experience in service-based industries, ideally electrical, HVAC, or plumbing. The company offers a supportive work environment where employees are treated like family.
Hourly Rate: Starting at $28-30/hour and above, based on experience
About the Company:
This family-run electrical contracting firm is known for its high employee retention, friendly and team-oriented atmosphere, and strong, people-centered values. The company has a track record of growth and stability, providing a supportive work environment without a corporate feel.
Job Responsibilities:
- Schedule service technicians and manage their daily dispatch for 5-8 trucks.
- Coordinate with permit services and schedule necessary inspections.
- Create new jobs in ServiceTitan for sold projects and send out service invoices.
- Handle customer communication and coordination, ensuring customer satisfaction throughout the process.
- Maintain accurate records and manage service workflows in ServiceTitan.
- Previous experience in a customer service role within an Electrical, HVAC, or Plumbing company is ideal.
- Proficiency in ServiceTitan software is required.
- Strong organizational skills and the ability to manage schedules and coordinate with multiple departments.
Additional Notes:
This position requires a detail-oriented, customer-focused individual with experience in service-based industries, ideally electrical, HVAC, or plumbing. The company offers a supportive work environment where employees are treated like family.