Customer Service Representative Job at Cal Uniforms in San Diego
Cal Uniforms, San Diego, CA, United States
Company Description
Cal Uniforms is a certified Disabled Veteran Business Enterprise. We are a 3rd generation family owned & operated Micro Business. Based in San Diego, CA since 1977. We have been uniforming First Responders & other professionals since 1947.
Specializing in outfitting a wide range of professionals from corporate apparel to landscapers, from police to fire, and from medical to lifeguards, we offer customized solutions for all uniform needs.
Our company's motto of "Serving Those Who Serve", reflects our commitment to quality, integrity & customer satisfaction.
Role Description
This is a full-time on-site position for a Customer Service Representative at Cal Uniforms in San Diego, CA. The Customer Service Representative will be responsible for counter sales, order pick-ups, handling customer inquiries, resolving issues, providing support, counting inventory, merchandising, stocking, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
- Customer Service Representatives & Customer Support skills
- Customer Satisfaction & Customer Experience skills
- Strong communication & interpersonal skills
- Ability to multitask & work well under pressure
- Problem-solving & conflict resolution skills
- Experience in a customer-facing role is preferred
- Knowledge of uniform or apparel industry is a plus
- High school diploma or equivalent required
Benefits Offered
- PTO Accrual per State requirements
- 3 paid holidays
- Uniforms provided at no cost
- Free on-site parking
- Opportunities for annual bonuses
- Opportunities for over time
- Get paid while you train & cross train
- After 2 years of employment, you can choose to participate in a Retirement Account with matched contributions up to 3%
- Team bowling events & dinners out
- Employee discounts available on most merch
Compensation can be performance based pay, based on your ability.
Supervisory & Management positions available. We promote from within the company. We train upward.