Senior IT Business Analyst Job at Invigorate Finance in Dallas

The Fay Group originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages.

The Fay Group is made up of separate business units offering a complete range of home ownership products and services that provide customers with solutions to navigate the challenges of home ownership while helping them build toward their long-term financial goals. We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.

Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Senior IT Business Analyst to join our team!

Reporting to the VP of IT Business Analysis, this position collaborates with stakeholders to identify business goals, requirements, and strategic priorities to assist with defining technology initiatives and process improvements. The role identifies system enhancements and process improvements, translating complex business needs into technical deliverables and fostering collaboration between business and technology teams.

This position develops business process flows, leads business process re-engineering sessions, gathers and documents requirements, and collaborates with technical teams to convert requirements into actionable deliverables. The role manages project execution, oversees user acceptance testing, maintains project documentation, and updates policies and procedures. Additionally, this position may support application development, business intelligence, and data reporting for assigned projects or in coordination with other teams.

What you will do for Fay:

• Partner with business stakeholders to gather and document project requirements, translating them into functional specifications and user stories for technical teams.
• Lead and contribute to team projects and initiatives including strategic planning efforts to ensure process handoffs, effective controls, and realization of project benefits.
• Communicate project scope, objectives, costs, and benefits to executive leadership and facilitate workshops, meetings, and presentations to clarify goals and gather feedback.
• Perform data and process analysis for ongoing and ad-hoc needs, tracking work progress and statuses in JIRA Azure DevOps.
• Act as a liaison between the business and IT to ensure alignment and effective communication throughout the project lifecycle.
• Identify risks, dependencies, and roadblocks proposing mitigation strategies to ensure successful project delivery.
• Support testing and quality assurance by validating that solutions meet business requirements and provide post-implementation support including troubleshooting and continuous improvement.
• Develop domain knowledge of Fay's business to include an understanding of organizational objectives.
• Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training.
• Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct.
• Demonstrate behaviors that align with Fay's Values and Operating Principles
• Perform other duties and responsibilities as assigned

What you will bring to Fay:

• Bachelor's degree in Computer Science, Information Technology or related field (or equivalent combination of years of experience with High School diploma/ GED) required
• 5+ years' experience as an IT Business Analyst or Systems Analyst with expertise in requirements elicitation, backlog management, creating process flows, feature lists, use cases and user stories
• 3+ years' experience in project or product management
• 2+ years' experience in Agile Business Analysis, including user stories, acceptance criteria, and test case scenarios; familiarity with Agile Scrum methodology preferred
• Proficiency in business requirements documentation, technical specifications, use cases, and test cases
• Preferred experience with BI, reporting, and SQL, with familiarity in Azure DevOps and MSP
• Experience in the financial services or mortgage industry preferred
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Strong analytical skills
• Strong problem-solving skills; ability to develop creative solutions to complex business problems
• Strong communication and collaboration skills; ability to work effectively with technical and non-technical stakeholders
• Strong verbal and written communication skills
• Strong project management skills
• Strong attention to detail; strong compliance orientation; high quality of work product
• Ability to prioritize; effective time management
• Strong interpersonal skills
• Collaborative work style; high team-orientation
• Open to change; agile; high learning agility
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude
• Strong skills in MS Word, Excel, and PowerPoint

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.