PSG Global Solutions Careers is hiring: Business System Analyst-ServiceNow in Co

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The Opportunity
Description
We're looking for a Business System Analyst-ServiceNow, working in Banking/Finance industry in Columbus, Ohio, United States.

• Configure and customize ServiceNow modules (Incident, Problem, Change, etc.).
• Develop workflows and business rules.
• Integrate ServiceNow with other systems.
• Elicit and document functional/non-functional requirements and use cases.
• Conduct user acceptance testing.

Our Client

Experience Required for Your Success

• 3-7 years of experience
• Product side BSA experience required
• In-depth knowledge of ServiceNow platform and its modules
• Business analysis skills to understand and document requirements
• Ability to translate business needs into technical solutions
• Understanding of ITIL processes and how they map to ServiceNow
• Knowledge of Agile/Scrum methodologies and tools Producing process flows using Visio or equivalent tool

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?