NSF
Account Manager I
NSF, Ann Arbor, Michigan, us, 48113
Job Description
NSF is a globally recognized organization for public health standards. We conduct testing, auditing, and certification, supported by accredited labs. Additionally, we provide top-tier consulting and training for brands and businesses. Currently, NSF is looking for a dynamic and driven Account Manager I our MSC division. This role involves being the primary point of contact for our clients, ensuring excellent customer service, accurately scoping, and quoting projects, and effectively managing those projects through to certification.
#LI-EA1
Responsibilities
Manage client accounts that are low in impact and complexity Provide education and consultation to clients regarding standards, regulations, and the audit process Handle requests for new product certifications and provide maintenance and revision services for existing clients and certified products Identify and suggest opportunities for process improvements Manage and maintain documentation and database systems for assigned clients and products Meet turnaround times, revenue targets, and project management metrics as assigned Identify and develop opportunities to grow the business within assigned client accounts Qualifications
Pursuing an Associate Degree or relevant industry experience 1-5 years of relevant account management or customer service experience Ability to work independently while being team oriented Self-starter with excellent time management and organization skills, with strong attention to detail Experience in customer service and managing high-profile clients or key accounts is preferred Excellent verbal and written communication skills Proficient in Microsoft Office Suite and multiple software applications Experience with IATF and AS Standards is a plus
Salary Range: $40,000 - $68,000 USD
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About Us
At NSF, our mission is to improve human and planet health by enabling safe food, clean water, and life-enhancing health technologies and products for millions of people around the world. We're a global leader in standards development, testing, auditing, certification, and knowledge-based solutions for the food, nutrition, water, and life sciences industries. We're passionate about our work because together, we have a broad impact on our world.
Our growing team of more than 3,000 team members provide services across all continents through our global offices and state-of-the-art laboratories, at our client sites, and from home offices. We're growing fast and expanding into new areas, and that's where you come in.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About the Team
NSF International Strategic Registrations (NSF-ISR) offers comprehensive management systems certification to internationally accepted standards for quality assurance, safety, sustainability and environmental protection, and information security for a wide range of industries, including automotive, aerospace, food, health sciences, water, and forestry. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification by adding value at every stage, helping to empower organizations to drive process and performance improvements for products, people, and the planet.
NSF is a globally recognized organization for public health standards. We conduct testing, auditing, and certification, supported by accredited labs. Additionally, we provide top-tier consulting and training for brands and businesses. Currently, NSF is looking for a dynamic and driven Account Manager I our MSC division. This role involves being the primary point of contact for our clients, ensuring excellent customer service, accurately scoping, and quoting projects, and effectively managing those projects through to certification.
#LI-EA1
Responsibilities
Manage client accounts that are low in impact and complexity Provide education and consultation to clients regarding standards, regulations, and the audit process Handle requests for new product certifications and provide maintenance and revision services for existing clients and certified products Identify and suggest opportunities for process improvements Manage and maintain documentation and database systems for assigned clients and products Meet turnaround times, revenue targets, and project management metrics as assigned Identify and develop opportunities to grow the business within assigned client accounts Qualifications
Pursuing an Associate Degree or relevant industry experience 1-5 years of relevant account management or customer service experience Ability to work independently while being team oriented Self-starter with excellent time management and organization skills, with strong attention to detail Experience in customer service and managing high-profile clients or key accounts is preferred Excellent verbal and written communication skills Proficient in Microsoft Office Suite and multiple software applications Experience with IATF and AS Standards is a plus
Salary Range: $40,000 - $68,000 USD
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About Us
At NSF, our mission is to improve human and planet health by enabling safe food, clean water, and life-enhancing health technologies and products for millions of people around the world. We're a global leader in standards development, testing, auditing, certification, and knowledge-based solutions for the food, nutrition, water, and life sciences industries. We're passionate about our work because together, we have a broad impact on our world.
Our growing team of more than 3,000 team members provide services across all continents through our global offices and state-of-the-art laboratories, at our client sites, and from home offices. We're growing fast and expanding into new areas, and that's where you come in.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About the Team
NSF International Strategic Registrations (NSF-ISR) offers comprehensive management systems certification to internationally accepted standards for quality assurance, safety, sustainability and environmental protection, and information security for a wide range of industries, including automotive, aerospace, food, health sciences, water, and forestry. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification by adding value at every stage, helping to empower organizations to drive process and performance improvements for products, people, and the planet.