Office Services Specialist

Job Title: Office Services Specialist

Reports To (Title): Office Manager / EA to CEO

Department: Operations

Job Summary:

The position requires an energetic friendly individual with a customer service-oriented personality. You will collaborate with coworkers, suppliers, and property management to complete daily office and facility requests. An independent worker who is adaptable to serve in a team environment is the successful fit. Daily responsibilities will require you to process time-sensitive material, FedEx shipments, pick up and deliver mail, coordinate supplies, assist with meeting setups, and maintain badging access.

Key Duties/Responsibilities:

• Process office and building access IDs, sustain functioning equipment and an accurate database system.
• Oversee company Mail Room, follow courier service guidelines to receive, sort, distribute, address, send, weigh and affix proper postage for all U.S., International, FedEx, and UPS correspondence, stock supplies and provide equipment maintenance.
• Inventory control of office supplies in accordance with company policies, ensure accuracy of orders.
• Confidentiality with sensitive or proprietary information.
• Maintain good working order of Breakroom appliances: ice machine, beverage fountain, coffee maker, popcorn machine, microwave, and refrigerator.
• Review & confirm Outlook conference room meeting requests, set up configurations, headcounts, refreshment & tableware requirements.
• Make sure all conference rooms remain orderly and have necessary meeting supplies.
• Coordinate maintenance/cleaning of office spaces in preparation of new hires, and departures.
• Complete projects promptly, provide quick resolutions for challenges and communicate status in a timely and professional manner.
• Performs daily rounds to monitor appearance and upkeep of lobby, supply room, copy rooms, breakrooms and other common areas, work with building cleaning service as needed, keeps fully stocked Break and Supply Rooms.
• Assesses facility repairs, lighting issues, water leaks, recycling needs, provides general repairs, and replenishes copy paper.
• Supports reception area answering calls, receiving guests.
• Assists with miscellaneous projects, assignments, and/or events, performs other job-related duties as may be assigned or required

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Position Requirements (Education, Qualifications, Experience):

• Minimum of high school education or equivalent, previous mailroom/clerical experience is a plus.
• Excellent customer service, organizational and interpersonal skills.
• Basic knowledge of metered mail and FedEx shipping procedures.
• Strong Attention to detail.
• Ability to multi-task, maintain a friendly, professional attitude in a demanding environment.
• Working knowledge of Microsoft Office, Outlook, and Excel skills.
• Ability to maintain confidentiality of sensitive or proprietary information.

Physical Requirements:

At times this position may require long periods of standing, walking, heavy lifting of 50lbs, and the ability to perform general repairs.

Competencies:

Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.

Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.

Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.

Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.

Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.

Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.