Senior Director - Nursing Informatics

Company Description St. Jude is where those with a passion for making a difference come to break new ground. Located in Memphis, Tennessee, the mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. We are leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases. Position OverviewThe Senior Director of Nursing Informatics at St. Jude Children's Research Hospital is responsible for leading, developing, and managing St. Jude's capabilities in nursing information systems and tools and for establishing a nursing informatics structure within the organization. This role liaisons with nursing on the design, development, and implementation of information systems. The individual reports directly to the Chief Medical Information Officer as a member of the Clinical Informatics and Applications leadership team and works very closely with SVP-Chief Nursing Executive and nursing executive team.  The role provides leadership and change management to advance the nursing staff's use of clinical applications and other technology to support nursing workflows.Job Responsibilities:Lead and manage multiple large/critical complex IT areas/teams across departments.Oversee the initial recruitment, support, training, ongoing development and retention of high caliber professionals in nursing informatics. Supervise and mentor management and staff within the IS organization. Monitor, coach, counsel, manage, and review staff performance.Drive exploration, assessment, proposal, and implementation of innovative & differentiating IT capabilities across technology/process to support overall IT strategy and roadmap.Lead and direct the design, build/test, implementation, and support of existing environment and all other nursing informatics applications.Manage scope, schedule, and resources to ensure work is delivered in accordance with business needs and established quality standards while eliminating risks.Direct the development of sourcing and support strategy; provide executive oversight for strategic vendor and partner relationship management.Engage in strategic communication with internal stakeholders (board, executive leadership, cross-functional leadership etc.) and external stake holder networks (emerging technology communities, vendors etc.) to optimally influence organizational outcomes.Establish systems for governance, monitoring, review, and control of processes and functions performed by the department.Direct, manage IT financial planning/budget forecasting for departmental initiatives; monitor the budget against actuals.Look at the pipeline of talent within team as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments.As a member of senior Clinical IS leadership, Partners broadly with institutional nursing leadership and Clinical Informatics leadership on the prioritization and support of the St. Jude informatics software portfolio.Maintains an awareness and understanding of technological advances, vendor product offerings, and issues.Partners with Information Security, Compliance, and Internal Audit to identify and resolve any risks impacting the clinical technology portfolio.Performs other related duties as assigned in order toto meet the goals of the department and institution.Maintains regular and predictable attendance.Minimum Education and/or Training:Master’s degree in a clinical discipline, business administration, management information systems, healthcare or related field required.Master's degree in business administration, Nursing Informatics or related field preferred.Minimum Experience:12+ years of experience including significant IT management experience across varying team sizes with focus on both achievement of objectives as well as critical skill-building.Demonstrated experience in IT functional strategy development, operational mgmt., stakeholder mgmt., and budget mgmt.Significant experience building and executing multi-year IT strategies; and leading IT global transformational initiatives in complex, dynamic environments.Prior experience in building external connections with peers, emerging technology communities, and vendor networks.Prior experience in vendor contract negotiations and vendor management.Experience implementing, optimizing, upgrading, and enhancing applications.Previous experience in a pediatric or oncology setting preferred.Previous experience with Epic preferred.Special Skills, Knowledge and Abilities:Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues.Thinks big picture and can connect the dots easily.Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing.Builds internal connections and external partnerships across executive/leadership levels.Strategically understands stakeholder needs and manages expectations and relationships on a regular basis.Ability to take initiative, operate independently and motivate self and others.Can handle highly sensitive or tough situations with social and emotional grace and maturity.Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively.Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches.Builds systems, processes, and capabilities that can set and deliver a high-performance culture.Knowledge and skills with project management tools and methods.Defines and drives critical metrics to ensure strong customer orientation within team.Prevents customer escalations by exploring alternative solutions.Constantly identifies and implements process enhancements for better alignment with customer teams.Builds a culture of holistic thinking and keeps teams disciplined and focused to assess risk and make appropriate trade-offs.Demonstrates a strong collaborative and participative style in working across siloes at a broader organization-wide level.Cultivates relationships seeking to obtain a deep understanding of the St. Jude user communities, including their need and use of technology; associated risks and business impact; promotes innovative uses of technology to further opportunities for improvement and efficiency gainsInfluences leadership teams and peers across functional groups with the right level of data/ evidence.Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues.Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams.Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams.Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition, diversity, and inclusion perspective.Breadth of expertise across multiple functional areas and technical areas within IT.Deep knowledge of organization strategy, systems, and processes as well as industry, and market.Factors in functional specificities while making complex business technology decisions.Deep knowledge of how IT technologies can be optimally used to drive innovation.Defines internal procedures, policies, and guidelines for vendor evaluation, contracting, scope management, evaluation, and engagement.Participates in critical negotiations for long-term vendor contracts/engagements.Addresses complex organizational requirements through systematic vendor planning and ongoing vendor leadership communication.CompensationIn recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $160,160 - $329,680 per year for the role of Senior Director - Nursing Informatics.Explore our exceptional benefits!Diversity, Equity and Inclusion St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.St. Jude is an Equal Opportunity EmployerNo Search FirmsSt. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.SummaryLocation: Memphis, TNType: Full time