Account Manager - Lifescience/Pharma

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

About Us:

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Company Highlights:

• Quantiphi, an AI-First Digital Engineering Services & Platforms company, with a 2.5x growth YoY since its inception in 2013
  
• Headquartered in Boston, with 3200+ data science professionals across 11 global offices
  
• Winner of 3X NVIDIA AI Partner of the year award
  
• Winner of the 13X Google Cloud Partner of the Year award including "Machine Learning, Breakthrough and Social Impact partner
  
• Winner of 3X AWS AI/ML Partner of the Year award
  
• Preferred and Premier Partner for AWS, Google Cloud, NVIDIA, Snowflake, Databricks and more
  
• Recognized Leader in the AI space by IDC, Forrester, Gartner, ISG, Everest Group and other leading analyst firms
  
• Winner of Best in Business Award in Established Business category by INC., 2022
  
• Winner of Competitive Strategy Leadership Award in Artificial Intelligence Services in Public Sector (2021), Healthcare (2022) and Financial Services(2023) by Frost & Sullivan
  
• Recognized in the Fast Company 2021 World Changing Ideas- AI and Data category
  
• Winner of AI Excellence Award 2022 and 2023 including 'Generative AI product' category for Baioniq, Quantiphi's generative AI platform
  

For more details, visit: our Website or our LinkedIn Page

Experience Level:7+ years of experience

Work Location:New Jersey

Responsibilities:

• Build strong, trusted relationships with key clients to ensure they remain actively engaged with Quantiphi
  
• Foster trusted advisor relationships with key stakeholders and executive sponsors by demonstrating deep knowledge of the Life Sciences value chain and business processes
  
• As an Account Manager, play a pivotal role throughout the Sales lifecycle and drive business development within key accounts
  
• Manage client relationships and spearhead business development by engaging with key personnel, including CXOs and senior executives, while understanding the client's organizational culture
  
• Strengthen relationships with current clients by consistently offering solutions that align with their strategy and address immediate needs.
  
• Gain a comprehensive understanding of key client objectives, needs, and expectations
  
• Serve as the primary point of contact for all client-related matters, addressing concerns and needs
  
• Drive new sales to support overall account expansion and growth.
  
• Identify opportunities for improvement and new business within existing client accounts to meet performance goals
  
• Ensure the timely and successful delivery of solutions, aligned with customer goals and expectations
  
• Resolve any customer issues or complaints to maintain trust and ensure client satisfaction
  

Basic Qualifications:

• Proven experience of at least 5 years in account management or related roles within an Information Technology services or consultancy company (required).
  
• Minimum 10 years of experience working in IT services or consultancy for Life Sciences or Pharmaceutical clients (required).
  
• Strong understanding of the Life Sciences and Pharma industry sectors (required).
  
• Proven expertise in technical sales and solutions aligned with customer needs, particularly in cloud, data, and artificial intelligence (required).
  
• Demonstrated ability to effectively communicate, present, and influence stakeholders at all organizational levels, including executives and C-suite.
  
• Exceptional listening, communication, and presentation skills.
  
• Proven experience in contract negotiation.
  
• Experience in forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts.
  
• Strong interpersonal skills with a talent for building relationships across all levels of an organization.
  
• Excellent organizational abilities
  

Other Qualifications:

• Previous experience in selling and /or managing AI /ML/GenAI type of solutions is a big plus
  
• Experience in consultative selling of professional services and solutions
  
• Strong communication, facilitation and presentation skills
  
• Strong entrepreneurial skills to manage the overall account like a business including selling, delivery and hire/manage talent relevant to client delivery
  
• Bachelor's degree OR equivalent work experience
  
• Ability to travel 50% of the time
  

What is in it for you:

• Be part of the fastest-growing AI-first digital transformation and engineering company in the world
  
• Be a leader of an energetic team of highly dynamic and talented individuals
  
• Exposure to working with fortune 500 companies and innovative market disruptors
  
• Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud
  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!