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Arkos Health

Provider Relations Representative

Arkos Health, Las Vegas, NV, United States

Our Organization:

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.

How You'll Make a Difference:

The Provider Relations Representative (PRR) is a critical position to the overall success of our company. Through telephonic, face-to-face, and written communication the PRR must establish and retain positive and successful relationships with the participating provider network. The PRR must possess excellent relationship building, problem solving, and communication skills. To succeed in this role, a PRR will need to be outgoing, with attention to detail, and firm understanding of the health care delivery system. The PRR will maintain a collaborative, advising, and attentive attitude even when handling challenging situations.

Essential Duties and Responsibilities:

  • Develop and maintain provider relationships and serve as a primary resource for information and problem solving between Arkos and the provider network by maintaining a regular schedule of physician office visits
  • Dutifully ensure open lines of communication between Arkos and the provider network to address concerns, answer questions, and apprise offices of quality care metrics
  • Respond to incoming phone calls and emails promptly (within 24 hours)
  • Investigate and resolve administrative issues and concerns between Arkos, provider network and health plans
  • Travel to local provider offices and events. (Role will require significant daily travel in your personal vehicle. Mileage reimbursement will be provided based upon Arkos policy.)
Qualifications and Skills:
  • Associate degree or relevant equivalent experience
  • Prior experience with provider networks and contracting with physicians
  • Preferred knowledge of CPT, ICD, HCPCS, HCC coding; training may be available for the right candidate
  • Knowledge of HMO, PPO, Medicare Risk and Indemnity products preferred; Accuracy and detail orientation (written and verbal)
  • Must be able to interact with healthcare professionals
  • Mastery of in-office equipment (computers, printers, etc) and MS Office programs (Word, Excel, PowerPoint and Access)
  • Current unrestricted Nevada Driver's license, reliable transportation and proof of insurance required
Benefits:
  • Employer-paid Medical premiums at no cost to you
  • Employer-paid Dental premiums at no cost to you
  • Employer-paid Vision premiums at no cost to you
  • Employer-paid Short-Term Disability premiums at no cost to you
  • Employer-paid Life Insurance premiums at no cost to you
  • Employer matching 401(k)
  • 15 days annual combined sick/vacation and 9 days of holiday during your first year
  • Your Birthday off!


The Location:

Arkos Healthcare's NV office is fairly centrally located and easily accessed via U.S. 95 and Summerlin Parkway. Position is field based but some meetings and events may require employee to work in-office presence periodically.

Must complete ourCulture Index Survey.Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence.

Arkos Health EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arkos Healthis a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health