Feeding Tampa Bay
Specialist, Events Manager
Feeding Tampa Bay, Tampa, Florida, us, 33646
POSITION TITLE : Specialist, Events Manager
REPORTS TO : Senior Director of Experience
STATUS : Exempt
CLASSIFICATION:
Mostly On-Site
SALARY RANGE:
$55,200 - 56,800
COMPANY OVERVIEW
Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners.
But, we know food alone won't solve hunger - that's why we're redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America network, we will work to dismantle barriers for individuals, families and seniors across our area - because it's possible.
If you'd like to learn how you can make an impact as part of our dedicated team in the Events Manager role, we want to hear from you!
POSITION SUMMARY
Are you ready to take the lead on creating unforgettable experiences? As the Event Manager, you will orchestrate a diverse range of events-conferences, trade shows, exhibitions, social gatherings, and special projects-designed to achieve key business goals. You'll manage events that range in scale, from intimate gatherings of 5 to large-scale productions with up to 500 attendees, ensuring flawless execution every step of the way.
In this role, you'll craft and execute comprehensive operational plans, manage event setups, design floor plans, and coordinate logistics with precision. You'll also oversee vendors and service providers, ensuring everything runs smoothly to meet and exceed event expectations.
Your fast-track to success will include quickly mastering the ins and outs of Feeding Tampa Bay's mission, our unique venue, and our trusted network of service contractors. You'll collaborate closely with cross-functional teams-including Culinary Operations, Development, Marketing, Finance, and IT-while also working hand-in-hand with external vendors and key stakeholders to bring each event to life.
This is your opportunity to be the driving force behind memorable, impactful events that make a difference!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under direct supervision of the Senior Director of Experience, the Event Manager's primary duties and responsibilities are planning and managing FTB Signature Events and all other special events of varying sizes and purposes at The Causeway Center.
The Event Manager is responsible for developing event concepts and objectives, managing timelines, schedules, and budgets, and coordinating all event logistics. This role will oversee event setup, execution, and teardown, ensuring smooth operations and promptly addressing any issues. The role involves creating memorable experiences while serving as the main point of contact for clients and stakeholders, providing regular updates, and analyzing feedback for continuous improvement. Provides professional client services in the planning, organizing and managing of internal and external events, to include logistics, registration and attendee tracking, presentation and materials and pre-and post-event evaluations Develop a full working knowledge of the operations of FTB, especially culinary operations, neighbor services, facilities, development, volunteer engagement, and logistics Respond and manage inbound inquiries for external events, including corporate events, holiday parties, and community gatherings, in a timely manner. Plan all event details and aspects, including but not limited to floor plans, vendors, timeline, catering, etc. to ensure FTB and city-enforced policies are followed Create and maintain events calendar and detailed schedule documents to coordinate with internal support teams (culinary, facilities, AV, etc.) Execution of all aspects of event planning including coordination from function space set-ups and food and beverage coordination via banquet event orders using catering software Build and monitor ticketed events in Salesforce Blackthorn; troubleshoot as needed Provides on-site event support including after-hours and weekend events to manage full event life cycles Review licensee agreement and identify key contract provisions Acts as the central point of contact during all phases of event management process for clients and service contractors for FTB and will be tasked with acquiring, disseminating and distributing event and venue related information Establish and maintain strong relationships with vendors, clients, and community contacts to ensure satisfaction and repeat/referral business Produces contracts and invoices for events, monitors the collection of fees Creates diagrams and floor plans with setup requirements Ensure compliance with applicable safety standards, including obtaining certificates of insurance from vendors, capacity limitations, and access and egress conditions Be a positive ambassador of FTB with the ability to "sell" the unique features of our location as a premier space in the Tampa Bay area to host events and support the nonprofit community Generate event estimates and ensure that billable services and equipment are invoice accordingly for event settlement with Finance Periodically oversees and assists with setups as needed: moving tables, chairs, podium, stanchions, floor carpet install, and tear down Other duties as assigned Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
Excel working in a fast-paced, evolving environment, and demonstrate the ability to embrace the FTB's commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger 3-5 years of experience in event sales and event execution for hospitality, event industry, convention center, or equivalent; Bachelor's degree preferred Collaborative mindset to work and uplift with clients, internal teams, and internal vendors Ability to communicate kindly, and maintain a positive attitude and work environment while working with diverse groups of people Problem-solver with the ability to make decisions under pressure Self-starter who can handle multiple tasks simultaneously, meet tight deadlines, and be extremely detailed to work on contracts, itineraries, event communication, etc Needs to demonstrate effective presentation skills and an overall professional demeanor Proficient in computer programs including Google Office Suite, Blackthorn, and Canva Excellent oral and written communication skills with proactive customer service experience Willing to be cross-trained to support corporate and community engagement team efforts which may also include volunteering, food and fund drives, and delivery of community education and outreach programming This position is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl Schedule must be flexible with the ability to work some nights, weekends & holidays At least 18 years old with a valid driver's license and able to meet company driving guidelines
REPORTS TO : Senior Director of Experience
STATUS : Exempt
CLASSIFICATION:
Mostly On-Site
SALARY RANGE:
$55,200 - 56,800
COMPANY OVERVIEW
Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners.
But, we know food alone won't solve hunger - that's why we're redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America network, we will work to dismantle barriers for individuals, families and seniors across our area - because it's possible.
If you'd like to learn how you can make an impact as part of our dedicated team in the Events Manager role, we want to hear from you!
POSITION SUMMARY
Are you ready to take the lead on creating unforgettable experiences? As the Event Manager, you will orchestrate a diverse range of events-conferences, trade shows, exhibitions, social gatherings, and special projects-designed to achieve key business goals. You'll manage events that range in scale, from intimate gatherings of 5 to large-scale productions with up to 500 attendees, ensuring flawless execution every step of the way.
In this role, you'll craft and execute comprehensive operational plans, manage event setups, design floor plans, and coordinate logistics with precision. You'll also oversee vendors and service providers, ensuring everything runs smoothly to meet and exceed event expectations.
Your fast-track to success will include quickly mastering the ins and outs of Feeding Tampa Bay's mission, our unique venue, and our trusted network of service contractors. You'll collaborate closely with cross-functional teams-including Culinary Operations, Development, Marketing, Finance, and IT-while also working hand-in-hand with external vendors and key stakeholders to bring each event to life.
This is your opportunity to be the driving force behind memorable, impactful events that make a difference!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under direct supervision of the Senior Director of Experience, the Event Manager's primary duties and responsibilities are planning and managing FTB Signature Events and all other special events of varying sizes and purposes at The Causeway Center.
The Event Manager is responsible for developing event concepts and objectives, managing timelines, schedules, and budgets, and coordinating all event logistics. This role will oversee event setup, execution, and teardown, ensuring smooth operations and promptly addressing any issues. The role involves creating memorable experiences while serving as the main point of contact for clients and stakeholders, providing regular updates, and analyzing feedback for continuous improvement. Provides professional client services in the planning, organizing and managing of internal and external events, to include logistics, registration and attendee tracking, presentation and materials and pre-and post-event evaluations Develop a full working knowledge of the operations of FTB, especially culinary operations, neighbor services, facilities, development, volunteer engagement, and logistics Respond and manage inbound inquiries for external events, including corporate events, holiday parties, and community gatherings, in a timely manner. Plan all event details and aspects, including but not limited to floor plans, vendors, timeline, catering, etc. to ensure FTB and city-enforced policies are followed Create and maintain events calendar and detailed schedule documents to coordinate with internal support teams (culinary, facilities, AV, etc.) Execution of all aspects of event planning including coordination from function space set-ups and food and beverage coordination via banquet event orders using catering software Build and monitor ticketed events in Salesforce Blackthorn; troubleshoot as needed Provides on-site event support including after-hours and weekend events to manage full event life cycles Review licensee agreement and identify key contract provisions Acts as the central point of contact during all phases of event management process for clients and service contractors for FTB and will be tasked with acquiring, disseminating and distributing event and venue related information Establish and maintain strong relationships with vendors, clients, and community contacts to ensure satisfaction and repeat/referral business Produces contracts and invoices for events, monitors the collection of fees Creates diagrams and floor plans with setup requirements Ensure compliance with applicable safety standards, including obtaining certificates of insurance from vendors, capacity limitations, and access and egress conditions Be a positive ambassador of FTB with the ability to "sell" the unique features of our location as a premier space in the Tampa Bay area to host events and support the nonprofit community Generate event estimates and ensure that billable services and equipment are invoice accordingly for event settlement with Finance Periodically oversees and assists with setups as needed: moving tables, chairs, podium, stanchions, floor carpet install, and tear down Other duties as assigned Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
Excel working in a fast-paced, evolving environment, and demonstrate the ability to embrace the FTB's commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger 3-5 years of experience in event sales and event execution for hospitality, event industry, convention center, or equivalent; Bachelor's degree preferred Collaborative mindset to work and uplift with clients, internal teams, and internal vendors Ability to communicate kindly, and maintain a positive attitude and work environment while working with diverse groups of people Problem-solver with the ability to make decisions under pressure Self-starter who can handle multiple tasks simultaneously, meet tight deadlines, and be extremely detailed to work on contracts, itineraries, event communication, etc Needs to demonstrate effective presentation skills and an overall professional demeanor Proficient in computer programs including Google Office Suite, Blackthorn, and Canva Excellent oral and written communication skills with proactive customer service experience Willing to be cross-trained to support corporate and community engagement team efforts which may also include volunteering, food and fund drives, and delivery of community education and outreach programming This position is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl Schedule must be flexible with the ability to work some nights, weekends & holidays At least 18 years old with a valid driver's license and able to meet company driving guidelines