State of South Carolina
INTERNAL Program Coordinator I
State of South Carolina, Columbia, South Carolina, us, 29228
Salary:
$38,985.00 - $72,134.00 Annually
Location :
Statewide, SC
Job Type:
FTE - Full-Time
Job Number:
167879
Agency:
Department of Health and Human Services
Division:
Eligibility Quality Assurance
Opening Date:
11/20/2024
Closing Date:
11/27/2024 11:59 PM Eastern
Class Code::
AH35
Position Number::
61096513
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 5
Opening Date:
08/13/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
Failure to provide detailed and complete information may result in your application not being referred.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
*This position is a repost. Previous applicants do not need to reapply.* This is a South Carolina Department of Health and Human Services Internal Position. Only current South Carolina Department of Health and Human Services employees are eligible for this position.
The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.
This is position is located in
Eligibility Quality Assurance
, Statewide.
Are you the One?
We are looking for a Program Coordinator I, who serves as the Quality Review Specialist and evaluates the accuracy of Long Term Care eligibility determinations made by Eligibility Specialists. Quality Specialists complete quality reviews of eligibility determinations in an accurate and timely manner.
In accordance with the timeliness standards set by the department, completes quality reviews of eligibility determinations. These determinations include, but are not limited to, applications, reviews and changes of circumstances. Ensures that all quality reviews of eligibility determinations are completed accurately using the appropriate error codes. Thoroughly and accurately documents results of quality reviews according to quality assurance team guidelines. Follows appropriate escalation processes for procedural errors. Maintains a professional demeanor and communication style, ensuring that communication and interactions with internal and external stakeholders is clear, polite and concise. Participates in customer service and privacy training and ensures that confidential or private information is maintained in accordance with state and federal law as articulated through departmental policies and training. Attends all mandatory meetings, trainings and events as directed by supervisory staff and agency leadership. Maintains awareness of and complies with all agency policies, to include privacy, confidentiality, standards of conduct, performance, leave and compensation, vehicle use and travel, and financial controls. Maintains appropriate certification and training to perform emergency management evacuation and shelter duties as necessary. Performs other duties as assigned by supervisory staff and agency leadership. The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs. Minimum and Additional Requirements
A high school diploma and professional experience in social service programs, business administration, general administrative management or relevant program experience.
Preferred : One (1) year of experience processing Medicaid applications.
Additional Requirements:
Sitting or standing for long periods of time. Overtime and/or weekend work with Deputy approval. Lifting requirements: 20 lbs. Occasional overnight travel. Must have exceptional attention to detail. Preferred Qualifications
Knowledge of Medicaid laws, regulations, policies and procedures. Ability to interpret and apply laws, regulations, policies and procedures. Ability to learn, retain, and apply information about federal rules and standards for reviewing Medicaid eligibility determinations. Ability to exercise judgment and discretion. Ability to establish and maintain effective working relationships. Ability to communicate effectively in writing and orally. Familiarity with computers, standard Microsoft Office software and internet browsers. Ability to perform basic mathematical computations. Ability to work in a professional office environment with a diverse group of teammates. Must have exceptional attention to detail.
Additional Comments
Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.
The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.
Yes No
02
What is your desired salary expectation for this position?
03
Do you have a high school diploma/GED or higher?
Yes No
04
Do you have professional experience in social service programs, business administration, general administrative management or relevant program experience?
Yes No
05
Are you currently employed with the South Carolina Department of Health and Human Services? This is an internal posting and only internal candidates will be considered.
Yes No
06
Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.
Yes No
07
How did you hear about this career opportunity?
Required Question
$38,985.00 - $72,134.00 Annually
Location :
Statewide, SC
Job Type:
FTE - Full-Time
Job Number:
167879
Agency:
Department of Health and Human Services
Division:
Eligibility Quality Assurance
Opening Date:
11/20/2024
Closing Date:
11/27/2024 11:59 PM Eastern
Class Code::
AH35
Position Number::
61096513
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 5
Opening Date:
08/13/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
Failure to provide detailed and complete information may result in your application not being referred.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
*This position is a repost. Previous applicants do not need to reapply.* This is a South Carolina Department of Health and Human Services Internal Position. Only current South Carolina Department of Health and Human Services employees are eligible for this position.
The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.
This is position is located in
Eligibility Quality Assurance
, Statewide.
Are you the One?
We are looking for a Program Coordinator I, who serves as the Quality Review Specialist and evaluates the accuracy of Long Term Care eligibility determinations made by Eligibility Specialists. Quality Specialists complete quality reviews of eligibility determinations in an accurate and timely manner.
In accordance with the timeliness standards set by the department, completes quality reviews of eligibility determinations. These determinations include, but are not limited to, applications, reviews and changes of circumstances. Ensures that all quality reviews of eligibility determinations are completed accurately using the appropriate error codes. Thoroughly and accurately documents results of quality reviews according to quality assurance team guidelines. Follows appropriate escalation processes for procedural errors. Maintains a professional demeanor and communication style, ensuring that communication and interactions with internal and external stakeholders is clear, polite and concise. Participates in customer service and privacy training and ensures that confidential or private information is maintained in accordance with state and federal law as articulated through departmental policies and training. Attends all mandatory meetings, trainings and events as directed by supervisory staff and agency leadership. Maintains awareness of and complies with all agency policies, to include privacy, confidentiality, standards of conduct, performance, leave and compensation, vehicle use and travel, and financial controls. Maintains appropriate certification and training to perform emergency management evacuation and shelter duties as necessary. Performs other duties as assigned by supervisory staff and agency leadership. The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs. Minimum and Additional Requirements
A high school diploma and professional experience in social service programs, business administration, general administrative management or relevant program experience.
Preferred : One (1) year of experience processing Medicaid applications.
Additional Requirements:
Sitting or standing for long periods of time. Overtime and/or weekend work with Deputy approval. Lifting requirements: 20 lbs. Occasional overnight travel. Must have exceptional attention to detail. Preferred Qualifications
Knowledge of Medicaid laws, regulations, policies and procedures. Ability to interpret and apply laws, regulations, policies and procedures. Ability to learn, retain, and apply information about federal rules and standards for reviewing Medicaid eligibility determinations. Ability to exercise judgment and discretion. Ability to establish and maintain effective working relationships. Ability to communicate effectively in writing and orally. Familiarity with computers, standard Microsoft Office software and internet browsers. Ability to perform basic mathematical computations. Ability to work in a professional office environment with a diverse group of teammates. Must have exceptional attention to detail.
Additional Comments
Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.
The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.
Yes No
02
What is your desired salary expectation for this position?
03
Do you have a high school diploma/GED or higher?
Yes No
04
Do you have professional experience in social service programs, business administration, general administrative management or relevant program experience?
Yes No
05
Are you currently employed with the South Carolina Department of Health and Human Services? This is an internal posting and only internal candidates will be considered.
Yes No
06
Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.
Yes No
07
How did you hear about this career opportunity?
Required Question