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Regal Rexnord Corp

Director - Commercial Excellence, Training and Enablement

Regal Rexnord Corp, Chicago, Illinois, United States, 60290


Scope of role: The Director - Commercial Excellence, Training and Enablement is responsible for developing and deploying programs for GTM sales and service organizations that improve their capabilities and productivity in support of revenue performance objectives. This role plays a critical role to ensure the Commercial teams have the needed onboarding, training and enablement tools to effectively engage with customers and drive revenue growth for the organization. This position has high visibility with the commercial leadership team and reports directly to the Sr. Director of Commercial Excellence. Major Responsibilities: Sales / Service Enablement

Develop and drive a revenue enablement strategy that aligns with the organization's overall business goals and drives revenue growth across all the GTM teams. Direct the sales and service training and enablement initiatives to enhance the skills and capabilities of the customer-facing teams. Lead a team of 5 individual contributors. Develop comprehensive sales coaching, sales methodology, and solution selling programs aligned to business goals. Provide the sales teams with the right learning, content experiences, knowledge and tools to effectively communicate the value of the company's solutions, products and services. Develop and drive the sales/service enablement strategy that implements best practices in enablement methods and delivery tools. Lead sales enablement platforms and tools to equip sales/service teams with the necessary knowledge, skills and behaviors to have effective high-quality customer conversations, resulting in increased win-rates and customer satisfaction. Own the onboarding and ongoing learning experiences from new hire inductions through to development experiences of tenured sales and service reps for continued improvement. Assess skill gaps across the sales process and service interactions and develop programs to address. Identify and support the implementation of sales/service technology solutions including CRM, sales enablement, Learning management systems, eLearning. Define key performance indicators and metrics that track and evaluate the success of revenue enablement and optimize programs to increase business impact. Lead learning sessions and workshops at sales kickoffs and meeting events to educate sales and service teams on new products, technologies and processes. Be the primary resource for GTM teams to continually improve their performance. Collaborate with marketing and product teams to create relevant and impactful content.

Education and Experience: Bachelor's degree in business, communications, marketing, or related field (MBA a plus). 5 to 10 years' experience in designing, developing and implementing companywide sales/revenue enablement programs aimed at enhancing the capabilities of sellers and other customer facing roles. Development of training programs. Ability to lead and manage a global diverse team and influence areas outside of direct control. Ability to drive the selection and purchase of revenue enablement technologies. Relevant sales/service insight including deep understanding of B2B sales cycles, functions and direct experience in B2B sales. Strong presentation and communication skills to deliver clear, compelling and articulate communication.

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