Grappino
Restaurant Manager
Grappino, Naples, Florida, United States, 33939
The
Aielli Group
is seeking a highly motivated and results-oriented Manager to oversee daily operations within our organization. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a strategic mindset to ensure the achievement of organizational objectives. The Restaurant Manager will be challenged daily to deliver an exceptional dining experience while delegating and teaching a team in a fast-paced environment. This role requires the ability to foster a positive team environment, develop employees, and drive performance excellence. Key Responsibilities Coordinate and manage daily restaurant operations. Deliver superior service and maximize customer satisfaction; motivate staff to do the same. Respond efficiently and accurately to customer inquiries and complaints. Maintain a positive restaurant culture. Train new and current employees on proper customer service and steps of service practices. Organize and supervise staff schedules, ensure appropriate staffing. Promote the brand in the community through word-of-mouth and restaurant events. Recommend methods for reaching a broader audience. Maintain health and safety standards. General administration. Enforce workplace policies and protocols. This job description is not intended to be all-inclusive. The FOH manager may perform other related duties to meet the ongoing needs of the restaurant.
Leadership, Team Management & Qualifications Previous experience in restaurant management. Extensive food and beverage knowledge with the ability to recall ingredients to inform customers and waitstaff. Wine knowledge: with ability to expand and grow wine knowledge. Proven customer experience skillset and the ability to teach that skillset to staff. Strong motivational, leadership and people skills. Experience using restaurant management software. Ability to represent our brand in a professional way. Employee Benefits Health Insurance Vision Dental 401K Life Insurance Generous PTO Employee Discounts Shift Day & Evening Shift Sunday-Saturday Holidays *Compensation based on experience
Aielli Group
is seeking a highly motivated and results-oriented Manager to oversee daily operations within our organization. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a strategic mindset to ensure the achievement of organizational objectives. The Restaurant Manager will be challenged daily to deliver an exceptional dining experience while delegating and teaching a team in a fast-paced environment. This role requires the ability to foster a positive team environment, develop employees, and drive performance excellence. Key Responsibilities Coordinate and manage daily restaurant operations. Deliver superior service and maximize customer satisfaction; motivate staff to do the same. Respond efficiently and accurately to customer inquiries and complaints. Maintain a positive restaurant culture. Train new and current employees on proper customer service and steps of service practices. Organize and supervise staff schedules, ensure appropriate staffing. Promote the brand in the community through word-of-mouth and restaurant events. Recommend methods for reaching a broader audience. Maintain health and safety standards. General administration. Enforce workplace policies and protocols. This job description is not intended to be all-inclusive. The FOH manager may perform other related duties to meet the ongoing needs of the restaurant.
Leadership, Team Management & Qualifications Previous experience in restaurant management. Extensive food and beverage knowledge with the ability to recall ingredients to inform customers and waitstaff. Wine knowledge: with ability to expand and grow wine knowledge. Proven customer experience skillset and the ability to teach that skillset to staff. Strong motivational, leadership and people skills. Experience using restaurant management software. Ability to represent our brand in a professional way. Employee Benefits Health Insurance Vision Dental 401K Life Insurance Generous PTO Employee Discounts Shift Day & Evening Shift Sunday-Saturday Holidays *Compensation based on experience