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UnitedHealth Group

Sr. Journey Delivery Project Manager - Remote

UnitedHealth Group, Minnetonka, Minnesota, United States, 55345


At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This role will sit within M&R Marketing Operations and will focus on Project Management needs related to the build and deployment of new Marketing Journeys inclusive of Marketing content and execution deliverables across the MA/DSNP Marketing Portfolio. Drives stakeholder engagement across M&R Marketing inclusive of Marketing strategy, Creative, Media, Operations, Analytics and MarTech Product to ensure project planning alignment and smooth end to end execution for all Marketing journey components executing via Adobe Experience platform.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Lead or contribute to the development of program or project scope statements, in consultation with applicable stakeholders (e.g. program/project charter, Statement of Work, Business Vision Document)

Identify project duration, effort, sequence and dependencies of tasks required to meet applicable project objectives

Drive/participate in the capital request process, as appropriate (e.g. presentations, cost-benefit analysis, business case)

Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards

Develop, communicate and implement program and project risk, issue management plans and strategies

Leads functional or segment teams or projects and serve as a leader/ mentor by reviewing work performed by others and provide recommendation for improvement.

Develop, communicate and implement program/project risk/issue management plans and strategies (e.g. mitigation, avoidance, transfer, acceptance Manages the flow of work through the cross functional team using Workfront.

Ensures projects are delivered on time and meet quality standards for Journey execution and delivery to consumers

Creates and manages end to end project execution plans in Workfront inclusive of journey scope development, content creation, development/build activities, journey deployment and reporting

Supports approximately 300+ journey deployments for M&R (MA/DSNP) Acquisition, Member and Group Retiree

This is a challenging role that relies on your ability to effectively lead project teams and build relationships with stakeholders. Your ability to use various methodologies and tools to collaborate in a cross-matrix environment will drive long term success keeping the team on track within the project scope and timeline.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of project management experience using data and information to make business decisions using standard Project Management artifacts (Project Plans, IRAAD, etc.)

Previous experience leading and/or coaching a team

Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint

Intermediate to Advance Experience using Workfront

Familiarity and experience working with Adobe Experience Platform tools (Adobe Campaign, Journey Optimizer and/or Consumer Journey Analytics)

Ability to drive cross functional team deliverables in accordance with overall Journey requirements and In-Market dates

Experience working in Agile methodology and practices

Experience working in Direct and Digital Marketing environments

Preferred Qualifications:

PMP Certification

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.