Abacus is hiring: Business Analyst 3 in Austin

Details Solicitation Reference Number 529501070 Customer Name Texas Health and Human Services Commission Category Applications/Software Development Customer Entity Name Health and Human Services Commission Title Business AnalystLevel Business Analyst 3Estimated Hours 1,984 Number of Positions 1 # of Resumes Allowed 1 Full/Part Time Full Time SSR Cancellation Date Suggested Title Suggested NTE SSR Type Resume RFO 445 IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION RESOURCES IT STAFF AUGMENTATION CONTRACT (ITSAC) RFO DIR-CPO-TMP-445 Solicitation Reference Number: 529501070 Working Title: Business Analyst 3 Title/Level: Business Analyst 3 Category: Applications/Software Development Full Time I. DESCRIPTION OF SERVICES Texas Health and Human Services Commission requires the services of 1 Business Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Business Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission. All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). The Claims Management Division (CMD) within the Medicaid and CHIP Services (MCS) Department is responsible for Long Term Care (LTC) Claims Adjudication through management of the Claims Management System and related support operations maintained by the Texas Medicaid & Healthcare Partnership (TMHP).The TMHP contract previously held by Client expired on August 31, 2023. HHSC procured two new vendor contractors who operate different contracts performing business operations, claims adjudication and financial services, and system maintenance and development activities for state owned Medicaid Enterprise Systems (MES). Implementing these contracts requires technology changes to implement and integrate existing applications with a new claims system to ensure providers are paid, services are authorized, and providers are enrolled. The modernization and critical projects that are prioritized and affect LTC claims processing and related systems are required to support successful MES transition, day one claim processing, and critical functionality. Resources will be needed to support these modifications.The Worker will serve as a senior Business Analyst/Product Owner for the modernization projects. The Worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The Worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The Worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers. The services to be provided include, but are not limited to the following:A. Analyzes program policies, procedures, and processes to determine the impact on business systems and functional areas. B. Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met. C. Works with program area staff to solicit, analyze and document business processes and requirements. D. Acts as a liaison between state staff and vendors to translate operational and business requirements to vendors. E. Serves as the Product Owner for an agile team, including working with agile/scrum teams of contracted software vendors to implement system changes. F. Analyzes and writes User Stories with Acceptance Criteria based on business needs and according to the Agile methodology. G. Develops and maintains business user test scenarios and participates in systems and user acceptance testing. H. Creates use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories. I. Reviews, analyzes and executes test cases with a formal testing tool. J. Tracks, documents and reports the status of testing. K. Evaluates proposed test strategies to ensure appropriate test coverage. L. Identifies potential project risks and issues and develops mitigation strategies, M. Reports project status to management on established timelines. N. Documents action items and business decisions. O. Conducts meetings and/or presentation tasks as needed. P. Manages schedule for deliverables as established. Q. Other duties as assigned related to the project. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Experience in performing complex business analysis and writing technical documentation. 8 Required Experience reporting project status to management including risks, issues, and key decisions. 8 Required Experience identifying project risks and issues; and developing/implementing mitigation strategies. 8 Required Experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status. 8 Required Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs. 8 Required Experience performing review and approval processes of complex technical user and system requirements written by vendors. 8 Required Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint). 8 Required Experience coordinating and developing test plans/strategies, exit criteria and test scenarios. 8 Required Experience executing detailed test cases within a complex software environment. 8 Required Experience using testing management software. 8 Required Experience with Microsoft Project or similar project management software. 8 Required Experience utilizing the Agile software development methodology. 8 Required Experience as Senior Business Analyst and Agile Product Owner. 8 Required Experience with Medicaid systems and processes. 8 Required Experience in claims processing. 4 Preferred Knowledge of Texas Medicaid programs. 2 Preferred Experience with long term care services. III. TERMS OF SERVICEServices are expected to start 09/01/2024 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 1984 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATIONServices shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. The primary work location(s) will be at 701 W 51st St, Austin, Texas 78751. The working position is Hybrid - On Site and Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission. V. OTHER SPECIAL REQUIREMENTSTERM OF SERVICE (Required) Services are expected to start on or around September 1, 2024 and are expected to completed by August 31, 2025. Total estimated hours per Candidate shall not exceed 1,984 hours for FY25. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. WORK HOURS AND LOCATION (Required) A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed. B) The primary work location will be 701 W 51st St, Austin, Texas 78751. Position will be 4 days remote with 1 day (Tuesdays) required to be onsite at the location listed above. Program will only accept candidates who are LOCAL ONLY. Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas. C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense. D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time. E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency. OTHER SPECIAL REQUIREMENTS Interviews will be conducted: (check all that apply) By Phone In person Through Microsoft Teams IMPORTANT INFORMATION A vendor's submission of a candidate may be disqualified if : The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. Another vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR: Proper Formatting: Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level Example: 529123456, Sanders Technologies, Jane Doe, Project Lead 3 The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.