Career Navigator Placement Specialist

Job Description

Job Description

Position Summary

The Career Navigator plays a pivotal role in facilitating professional development for participants, guiding them towards a family-sustaining career. Responsibilities include overseeing a caseload of trainees, conducting workshops, assisting with resume development, and evaluating participants' readiness for placement. Additionally, the Navigator supports participants throughout their job search, from application to negotiation, and handles administrative tasks such as maintaining case notes and data entry. This role involves collaboration with key team members to achieve program goals.

Primary Responsibilities:

1. Support participants in building their professional development skills

• Support participants in creating job application documents (e.g., resumes, cover letters).

• Provide strength-based coaching for professional growth in areas such as employer interactions, interviewing, and career planning.

• Develop and conduct professional development workshops.

2. Coordinate participants' progress toward job placement

• Assess and coach participants to support their professional growth.

• Collaborate with the Job Readiness Manager to assess participant readiness, and facilitate their transition to employment.

• Match all participants with suitable jobs, and support them through each stage of the application processes.

• Collect placement-related data from graduates

3. Maintain and oversee post-graduation retention

• Track and support graduate retention and career advancement

• Assist unemployed program graduates with their job search.

Secondary Responsibilities

• Participate in staff and training team meetings.

• Assist training staff with random drug screens as needed.

Desired Experience

• Experience providing coaching and mentorship to motivate job seekers to achieve their goals

• Experience utilizing strategies such as motivational interviewing to guide participants to develop their job-readiness skills.

• Experience working within a racial equity and inclusion lens, including a deep understanding of the multiple forms of systemic and racialized inequity that prevent people from accessing and retaining employment.

• Experience in workforce development is preferred.

• Any experience with conflict resolution is a plus.

Skills and Abilities

• Highly organized, detail-oriented, and able to manage multiple responsibilities simultaneously.

• Strong written and verbal communication skills to make professionalism topics accessible and easy to understand.

• Excellent interpersonal skills including coaching, mentorship, relationship-building and listening skills.

• Effective classroom management and ability to engage with program participants.

• Proficiency in Google Drive and Calendar, Microsoft Word and Powerpoint applications.

• Dedication to worker development in a high-quality, respectful environment.

• Ability to work independently and within tight deadlines.

• Resilient in the face of challenges; able to recognize problems, develop innovative solutions and implement them.

• Able to adhere to a strict guideline of keeping and maintaining confidential information.

• Committed to advancing equity across systems related to job access, job quality, and the environment.

Company Description

Civic Works is a nonprofit organization that works to strengthen Baltimore’s communities through education, skills development, and community service. Our key program areas include community improvement, workforce development, education, and green programs. We are a non-profit organization that is Baltimore’s urban service corps, a high-impact organization whose work is organized around addressing community needs. Our work changes lives each and every day.
Civic Works is an AmeriCorps program. Our AmeriCorps members tutor and mentor students, create community parks and gardens, help homeowners conserve energy, grow food for low-income residents, rehabilitate abandoned houses, involve families in Baltimore City schools, make homes safer for older adults, and recruit volunteers. Civic Works also trains Baltimore residents for employment in the healthcare and green job industries.
In addition to the important work that Civic Works does in the community, over the past two years, it has also been engaged in internal efforts to operationalize racial equity as an organizational practice.

Company Description

Civic Works is a nonprofit organization that works to strengthen Baltimore’s communities through education, skills development, and community service. Our key program areas include community improvement, workforce development, education, and green programs. We are a non-profit organization that is Baltimore’s urban service corps, a high-impact organization whose work is organized around addressing community needs. Our work changes lives each and every day.\r\nCivic Works is an AmeriCorps program. Our AmeriCorps members tutor and mentor students, create community parks and gardens, help homeowners conserve energy, grow food for low-income residents, rehabilitate abandoned houses, involve families in Baltimore City schools, make homes safer for older adults, and recruit volunteers. Civic Works also trains Baltimore residents for employment in the healthcare and green job industries. \r\nIn addition to the important work that Civic Works does in the community, over the past two years, it has also been engaged in internal efforts to operationalize racial equity as an organizational practice.