ICON Consultants, Inc.
Server Support Specialist
ICON Consultants, Inc., Spring, Texas, us, 77391
Candidate will provide a Rack and Stack Specialist to provide support services ### labs and demo equipment owning and supporting the following responsibilities for the role:
Install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.
Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.
Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.
Participate in system acceptance, working to resolve any HW fallout on the system.
Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.
Analyze, troubleshoot, and resolve issues including ### Enterprise systems, servers, storage, and networking.
Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of ###/datacenter support activities