Motion Recruitment Partners LLC
IT Infrastructure Support Engineer L2
Motion Recruitment Partners LLC, Charlotte, North Carolina, United States, 28245
IT Infrastructure Support Engineer L2
Charlotte, NC
Hybrid
Contract
$61.69/hr - $69.51/hr
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in NJ, NY, Charlotte, NC, Texas, Minnesota, Des Moines, IA and San Francisco, CA (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months
Required Skills & Experience
4-5 years’ experience in Enterprise Tools like BigPanda, Netcool, Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now
Strong experience and interest in Operational support - Monitoring, Alert resolution, Incident resolution, Root Cause Analysis.
Familiar with ITIL, Incident/Problem/Event Management, Release/Deployment, Operational Readiness
Minimum 3 - 5 years of experience leading incident triage in a large IT operations production support environment
Prior Technical Generalist / Major Incident Management experience
Excellent analytical and problem-solving skills?
Strong experience and interest in Operational support – Monitoring, Alert resolution, Incident resolution, Root Cause Analysis
Working knowledge of Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now
Ability to automate simple tasks using Python, Shell scripts
Experience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plus
Must work well under pressure
Ability to manage multiple priorities
Candidate must have excellent written and verbal communications skills.
Ability to communicate effectively across all levels
Able to work independently or as a part of the team
Proven ability to quickly gain understanding of operational or business processes, including key stakeholders, risks, and existing control mechanisms.
Strategic thinker with the ability to quickly assess situations and make critical decisions weighing risk verses rewards under stressful conditionals.
Excellent communication skills, able to articulate issues in a technical manner as well as concisely write incident communications for audiences varying in seniority and role (e.g. technical and business)
Excellent leadership and discussion facilitation skills.
Experienced using myCTO, Remedy, Splunk, Microsoft (Excel, Project, Visio), ITIL processes.
Ability to work effectively in high pressure situations, on an ongoing basis, maintaining attention to detail.
Diverse experience in working in complex, global, enterprise scale environments.
Prior Technical Generalist / Major Incident Manager experience
Ability to work effectively as a member of a team and independently
3+ years’ experience working in complex, global, enterprise scale environments
3+ years’ experience with application/network, or relevant customer service skills
3+ years’ experience with Microsoft Office Suite
Desired Skills & Experience
Background from Network, Monitoring, Infrastructure
What You Will Be Doing
Duties include ensuring all necessary teams are engaged and focused on their tasks.
Must be flexible, have foresight to see the need to change priorities, escalate accordingly and able to understand and communicate across diverse technical platforms.
Flexible enough to work for extended hours and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly Integrated/Infrastructure releases.
Provide support for 300 Enterprise Infrastructure Tools and Applications
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Steve Chatt
Specialization: Software Engineering
Charlotte, NC
Hybrid
Contract
$61.69/hr - $69.51/hr
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in NJ, NY, Charlotte, NC, Texas, Minnesota, Des Moines, IA and San Francisco, CA (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months
Required Skills & Experience
4-5 years’ experience in Enterprise Tools like BigPanda, Netcool, Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now
Strong experience and interest in Operational support - Monitoring, Alert resolution, Incident resolution, Root Cause Analysis.
Familiar with ITIL, Incident/Problem/Event Management, Release/Deployment, Operational Readiness
Minimum 3 - 5 years of experience leading incident triage in a large IT operations production support environment
Prior Technical Generalist / Major Incident Management experience
Excellent analytical and problem-solving skills?
Strong experience and interest in Operational support – Monitoring, Alert resolution, Incident resolution, Root Cause Analysis
Working knowledge of Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now
Ability to automate simple tasks using Python, Shell scripts
Experience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plus
Must work well under pressure
Ability to manage multiple priorities
Candidate must have excellent written and verbal communications skills.
Ability to communicate effectively across all levels
Able to work independently or as a part of the team
Proven ability to quickly gain understanding of operational or business processes, including key stakeholders, risks, and existing control mechanisms.
Strategic thinker with the ability to quickly assess situations and make critical decisions weighing risk verses rewards under stressful conditionals.
Excellent communication skills, able to articulate issues in a technical manner as well as concisely write incident communications for audiences varying in seniority and role (e.g. technical and business)
Excellent leadership and discussion facilitation skills.
Experienced using myCTO, Remedy, Splunk, Microsoft (Excel, Project, Visio), ITIL processes.
Ability to work effectively in high pressure situations, on an ongoing basis, maintaining attention to detail.
Diverse experience in working in complex, global, enterprise scale environments.
Prior Technical Generalist / Major Incident Manager experience
Ability to work effectively as a member of a team and independently
3+ years’ experience working in complex, global, enterprise scale environments
3+ years’ experience with application/network, or relevant customer service skills
3+ years’ experience with Microsoft Office Suite
Desired Skills & Experience
Background from Network, Monitoring, Infrastructure
What You Will Be Doing
Duties include ensuring all necessary teams are engaged and focused on their tasks.
Must be flexible, have foresight to see the need to change priorities, escalate accordingly and able to understand and communicate across diverse technical platforms.
Flexible enough to work for extended hours and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly Integrated/Infrastructure releases.
Provide support for 300 Enterprise Infrastructure Tools and Applications
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Steve Chatt
Specialization: Software Engineering