Logo
Express Employment

Bilingual Customer Service Representative

Express Employment, Kennewick, Washington, United States, 99338


Top Job

Located in Kennewick, WA

Salary: $20-$25

Job Title: Bilingual Customer Service Representative

Pay: $20-$25

Key Responsibilities: - Address customer inquiries, concerns, and complaints promptly and professionally. - Utilize product knowledge to assist customers with their inquiries and provide recommendations. - Maintain accurate records of customer interactions and transactions in our CRM system. - Collaborate with team members to improve the customer experience and resolve issues effectively. - Follow company policies and procedures while maintaining a high standard of service. - Assist in the translation of company materials or communications as needed. - Participate in ongoing training and development to enhance skills and knowledge.

Qualifications: - High school diploma or equivalent; additional education in customer service or related fields is a plus. - Fluent in English and Spanish, both written and spoken. - Previous experience in customer service or a related field is preferred. - Excellent communication skills and a strong ability to connect with customers. - Problem-solving skills and the ability to handle difficult situations with professionalism. - Proficient in using computers and customer management software. - Flexible availability, including the ability to work evenings and weekends if required.

MORE WAYS TO APPLY!

Send an updated resume to jobs.kennewickwa@expresspros.com Call our office for a phone interview today! Download the ExpressJobs App and apply directly from your mobile device. Complete an online application at expresspros.com

Benefits

of

working

with

Express:

Medical Plan Dental Plan Holiday Pay (6 Days Observed) 401k Retirement Savings Plan

About us:

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, Washington, and Kennewick, we're ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

Administrative Light Industrial Skilled Trades Professional positions

Our location:

7014 W Okanogan Pl.

Kennewick, WA 99336

#2907OS

Express Office: Kennewick

7014 Okanogan Place

Kennewick, WA 99336