Cummins

Quality System Technician III (2nd Shift)

Cummins, Fletcher, NC, United States

DESCRIPTION

In this role, you will make an impact in the following ways:

Enhance Compliance and Quality : By conducting thorough internal audits (QMS, manufacturing process, and product audits), you’ll ensure adherence to ISO 9001, IATF 16949, and other relevant standards, improving overall quality and compliance.
Drive Continuous Improvement : Leading root cause analysis and resolving non-conformances will help identify and eliminate recurring issues, fostering a culture of continuous improvement within the organization.
Strengthen Technical Expertise : Your deep understanding of manufacturing processes, risk analysis, and control plans will enable you to identify potential risks and implement effective controls, enhancing process reliability and efficiency.
Facilitate Knowledge Sharing : Planning and leading training sessions on AIAG Core Tools (FMEA, APQP, MSA, SPC, and PPAP) will empower employees with the skills and knowledge needed to maintain high-quality standards.
Adapt to Changes : By staying updated on internal and external changes (e.g., new technologies, standards updates), you’ll ensure the organization remains compliant and competitive in a dynamic environment.
Improve Audit Processes : Gathering and analyzing audit-related information to produce insightful reports will help refine the internal audit program, making it more effective and aligned with organizational goals.
Ensure Effective Corrective Actions : Initiating, approving, and monitoring corrective actions will address audit findings promptly, preventing future non-conformances and improving overall system performance.
Maintain Robust Documentation : Owning and maintaining the audit plan/schedule and quality manual will ensure that all processes are well-documented, transparent, and easily accessible, supporting consistent quality management practices.

Your role is pivotal in maintaining high standards and driving continuous improvement across the organization!

RESPONSIBILITIES

To be successful in this role you will need the following:

Build Effective Teams : Foster a strong team identity by leveraging diverse skills and perspectives to achieve common goals. Encourage collaboration and mutual respect among team members.
Collaborate : Develop partnerships and work collaboratively with colleagues and stakeholders to meet shared objectives. Effective collaboration will enhance problem-solving and innovation.
Communicate Effectively : Tailor your communication to the unique needs of different audiences. Clear, multi-mode communication ensures everyone understands their roles and responsibilities.
Customer Focus : Build strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will help you align quality initiatives with customer expectations.
Drive Engagement : Create a motivating environment where team members are inspired to perform their best. Recognize and reward contributions to maintain high levels of engagement.
Ensure Accountability : Hold yourself and others accountable for meeting commitments. Consistent accountability fosters trust and reliability within the team.
Persuade : Use compelling arguments to gain support and commitment from others. Effective persuasion can help drive initiatives and secure necessary resources.
Quality Leadership : Apply the principles of the Cummins Operating System (COS) and Total Quality Management (TQM) to assess and improve performance. Cultivate a quality-focused culture and seek continuous improvement opportunities.
Quality Systems Management : Utilize quality tools and processes to ensure the quality management system is effectively implemented and maintained. This will help consistently meet product and service requirements.
Value Differences : Recognize and appreciate the value of diverse perspectives and cultures. Embracing diversity will enhance creativity and problem-solving within the team.

By focusing on these areas, you’ll be well-equipped to make a significant impact and drive success in your role.

Education, Licenses, Certifications:

Associate degree or equivalent business experience. IATF 16949 + ISO 9001 Internal Auditor Trained. Six Sigma Green Belt trained and willing to work towards certification. AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Demonstrated ability to perform process based and risk-based audits.

Initiated, approved and monitored corrective actions associated with audit findings.

Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001.

Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA)

Performed Product Audits per applicable CSRs

Led 3P-5Whys root cause analysis

Provided support to documentation on the key processes per business quality manual

QUALIFICATIONS

Additional Information:

Quality Assurance Responsibilities:

Initiate action to prevent the occurrence of any nonconformities relating to product, process and quality systems. Control further processing, delivery or installation of nonconforming products until the deficiency or unsatisfactory condition has been corrected.
Initiate, recommend or provide solutions though designated channels. Verify implementation of solutions.
Perform dimensional quality audits, capability studies and gauge studies. Provide technical support for manufacturing including troubleshooting, training for proper use of gauging, specifications, first piece inspections and inspections of purchased components. Document and analyze results using statistical methods. Use quality tools/techniques to assist in root cause analysis and process improvements.
Analyze and disposition nonconforming in-process product characteristics as authorized by the Quality Engineer. Index, file store and retrieve quality records.
Evaluate and inspect customer returns for failure modes and root cause analysis.

Technical/ Professional Knowledge, Training and Skills:

Two-year technical degree or 3 years of Quality Assurance experience in a metalworking industry.
Functional experience with mechanical gauges.
Awareness of statistical techniques and Statistical Process Control techniques.
Working knowledge of Quality Management Systems (IATF 16949, ISO 9001)
Proven organizational, communication, training and record keeping skills.
Effective and experienced team player.
Ability to use Microsoft Word, Excel and Outlook.

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Shop

Min Salary $54240

Max Salary $81360

ReqID 2404323

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.