Acloche Staffing
Acloche Staffing is hiring: Customer Service in Lewis Center
Acloche Staffing, Lewis Center, OH, United States
Job Description
Lewis Center company in need of Customer Service Reps:
Monday to Friday 8am-5pm
25% Answer incoming customer phone calls, email, fax, and web chats in a timely, professional manner
25% Process orders by phone, fax and email and communication with customers regarding order status, delivery date, and freight quotes when applicable.
25% Handling customer questions/issues regarding their orders including order status or sending product information.
20% Communication with our many vendors regarding product updates relevant to customer orders.
5% Miscellaneous customer service projects
JOB SUMMARY:
We are seeking energetic and reliable professionals to join our team as Customer Service Specialist. The successful candidate will be responsible for answering incoming calls, emails, faxes, and web chats as well as handling customer questions regarding products or order issues. Our Customer Service Specialist is often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and the ability to make quick and accurate decisions.
EXPERIENCE/QUALIFICATIONS:
High School Diploma/GED required.
Self-Starter with the ability to work independently.
Strong Computer Skills
Excellent verbal and written communication skills
Ability to always remain professional and courteous with customers.
Strong problem-solving skills
Lewis Center company in need of Customer Service Reps:
Monday to Friday 8am-5pm
25% Answer incoming customer phone calls, email, fax, and web chats in a timely, professional manner
25% Process orders by phone, fax and email and communication with customers regarding order status, delivery date, and freight quotes when applicable.
25% Handling customer questions/issues regarding their orders including order status or sending product information.
20% Communication with our many vendors regarding product updates relevant to customer orders.
5% Miscellaneous customer service projects
JOB SUMMARY:
We are seeking energetic and reliable professionals to join our team as Customer Service Specialist. The successful candidate will be responsible for answering incoming calls, emails, faxes, and web chats as well as handling customer questions regarding products or order issues. Our Customer Service Specialist is often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and the ability to make quick and accurate decisions.
EXPERIENCE/QUALIFICATIONS:
High School Diploma/GED required.
Self-Starter with the ability to work independently.
Strong Computer Skills
Excellent verbal and written communication skills
Ability to always remain professional and courteous with customers.
Strong problem-solving skills