U-Haul is hiring: Bilingual Customer Service Representative in Tempe

100% ONSITE Schedule: This is a full-time in-office position at our U-Haul Technical Center located in Tempe, AZ. Initial training hours: Monday-Friday 7am–4pm for three weeks. Standard workdays after training: Vary between Monday-Sunday 6AM - 6PM Pay: Pay starts at $20/hr. Job Description If you are an enthusiastic, motivated, detail-oriented, personable communicator with customer service experience, consider becoming U-Haul’s newest Fleet Sales Customer Service Representative In this position you will work under the direction of the Fleet Sales Manager to help keep the Truck Sales Department running smoothly while handling day-to-day operations. Take the next step in your career at an ever-expanding company while working with a friendly, supportive team. Fleet Sales Customer Service Representative Primary Responsibilities: Answer customer and field employee calls from Fleet Sales calling queue Assist customers in finding trucks, trailers and tow dollies Assist field employees in negotiating and selling trucks, trailers and tow dollies Provide tax and DMV fees for truck, trailer and tow dolly sales Fleet Sales Customer Service Representative Minimum Qualifications: High School diploma or GED 1-2 years customer service experience Fleet Sales Customer Service Representative Skills: Retail/automotive sales is a plus General knowledge of Microsoft Office, Excel and Word Excellent verbal and written communication Inbound/outbound calls is a plus Bi-lingual preferred but not necessary Confidentiality: Maintain confidential customer and truck pricing information Professional Mentality: Remaining professional with difficult customers and during occasional heavy call volume Attention to detail, both visual and mental Able to use rationale in negotiating prices Physical Demands: Able to work at a desk for an extended period of time Able to work as early as 6 am or as late as 6 pm Able to work rotating holidays and weekends Perks of joining the team: Get your career moving with a company that empowers team members to be the healthiest version of themselves We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be. U-Haul Offers: Full Medical coverage Prescription plans Dental & Vision Plans New indoor fitness gym Gym Reimbursement Program Registered Dietitian Program Weight Watchers Onsite medical clinic for you and your family Career stability Opportunities for advancement Valuable on-the-job training Tuition reimbursement program Free online courses for personal and professional development at U-Haul University® Business and travel insurance You Matter Employee Assistance Program Paid holidays, vacation, and sick days Employee Stock Ownership Plan (ESOP) 401(k) Savings Plan Life insurance Critical Illness/Group Accident 24-hour physician available for kids Subsidized gym/ membership MetLaw Legal program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels, and more LifeLock identity Theft Savvy consumer wellness programs- from health care tips to financial wellness Dave Ramsey’s SmartDollar Program U-Haul federal credit union Wellness Program