Customer Service Representative Job at Bradley Mechanical in Richmond

Customer Service Representative

Bradley Mechanical is currently looking for a motivated, POSITIVE professional that can light up a room with their passion for helping others. At our core, we prioritize PEOPLE! While performance and productivity are essential, we infuse enjoyment into our entire operation. Fostering a fun, collaborative environment for each individual to flourish. This is a great opportunity to join a winning team that will reward you for your customer-centric passion in a highly driven but relaxed atmosphere. If you feel you check these boxes and wish to provide exemplary service to our valued customers, apply today to join our growing team!

Why Choose Bradley Mechanical?

• Unmatched company culture
• Simple IRA
• 1-4 weeks of Paid time off
• 8 Paid Holidays
• Medical Dental & Vision Insurance
• Company-paid life insurance
• Short and long-term disability coverage
• Growth and advancement opportunities
• Company outings and team-building events

Pay: $20.00-24.00/hr Depending on experience

Hours: Monday - Friday; 7:30am - 4:30pm

Position Summary: The Customer Service Representative will answer incoming calls and provide excellent customer service. Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Data entry on incoming work orders and administrative tasks as assigned.

Required Qualifications:

• High school diploma or its equivalent
• 2+ years of customer service experience
• Ability to pass a pre-employment background check
• Positive attitude
• Strong work ethic
• Professional and energetic communication
• Customer service knowledge with strong follow-up skills
• Conduct self in a professional manner always
• Previous dispatch or schedule coordination experience preferred