Hustle Notice Biz
Customer Service Representative Job at Hustle Notice Biz in Columbus
Hustle Notice Biz, Columbus, OH, US
Job Description
Job Description
Description
As a Customer Service Representative at Vibes And Verbs, you will play a pivotal role in providing outstanding customer service, ensuring that every customer interaction is handled with care, professionalism, and a positive attitude. This is an excellent opportunity for someone who is passionate about helping people and making a positive impact.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
As a Customer Service Representative at Vibes And Verbs, you will play a pivotal role in providing outstanding customer service, ensuring that every customer interaction is handled with care, professionalism, and a positive attitude. This is an excellent opportunity for someone who is passionate about helping people and making a positive impact.
Key Responsibilities
- Handle customer inquiries and resolve complaints via phone, email, or in person.
- Provide product information and assist customers in making informed decisions.
- Process orders, returns, and exchanges efficiently and accurately.
- Maintain a high level of knowledge about the products and services offered.
- Collaborate with team members to ensure smooth customer service operations.
- Document customer interactions and provide feedback to improve services.
- Contribute to a positive team atmosphere and maintain a high level of professionalism.
Skills, Knowledge and Expertise
- Strong communication skills, both verbal and written.
- Problem-solving abilities with attention to detail.
- Ability to work in a fast-paced environment.
- Excellent interpersonal skills and the ability to build rapport with customers.
- Proficiency in basic computer systems and customer management software.
- Previous customer service experience is preferred but not required.
Benefits
- Competitive salary
- Opportunities for career advancement
- Employee discounts on products
- Positive and inclusive work culture
- Ongoing training and development