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CCMSI

Multi-Line Claim Adjuster I (Hybrid - Scottsdale)

CCMSI, Scottsdale, Arizona, United States, 85255


Overview:

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Position Title: Multi-Line Liability Claim Representative I

Location: Scottsdale, AZ (Hybrid - after initial training period)

Hours: Monday - Friday, 8:00 AM to 4:30 PM

Salary Range: $45,000 - $60,000

Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.

Job Summary: Multi-Line Liability Claim Representative I

Join our team as a Multi-Line Liability Claim Representative I! In this hybrid position, you will be responsible for investigating and adjusting assigned multi-line liability claims for a single dedicated client account. This role is an excellent opportunity for those looking to advance their careers, with the potential for future promotion to Multi-Line Liability Claim Representative II or more senior claim positions.

Key Responsibilities:

Investigate and adjust multi-line liability claims while ensuring compliance with CCMSI’s corporate standards. Maintain high-quality claim services as perceived by our clients. Collaborate with team members and attend necessary training sessions, meetings, and claim reviews.

Qualifications:

A valid Adjuster’s license is required. A minimum of 3 years of multi-line claim adjusting experience is essential. Strong analytical skills and attention to detail.

Work Arrangement: This role offers a hybrid work schedule, requiring you to be in the office one day per month, plus additional days for training, meetings, or claim reviews following the initial training period.

About CCMSI:

At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.

Why Join CCMSI?

Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm. Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization. Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Program (ESOP). Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage realistic caseloads. Responsibilities: Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision. Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution. Authorize and make payment of multi-line liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority. Negotiate settlements with claimants and attorneys in accordance with client's authorization. Assist in selection and supervision of defense attorneys. Assess and monitor subrogation claims for resolution. Prepare reports detailing claims, payments and reserves. Provide reports and monitor files, as required by excess insurers. Compliance with Service Commitments as established by team. Delivery of quality claim service to clients. Performs other duties as assigned. Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent oral and written communication skills. Individual must be a self-starter with strong organizational abilities. Ability to coordinate and prioritize required. Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. Discretion and confidentiality required. Ability to work as a team member in a rapidly changing environment. Reliable, predictable attendance within client service hours for the performance of this position. Responsive to internal and external client needs. Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience

3+ years liability claim experience or insurance related experience is required or equivalent education, i.e.,

Computer Skills

Proficient with Microsoft Office programs.

Certificates, Licenses, Registrations

Adjusters license is required.

Core Values & Principles:

Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

If you are dedicated to providing exceptional claims service and are looking for a rewarding opportunity to grow within the industry, we encourage you to apply!

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