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Flooring America

Customer Service Specialist Job at Flooring America in Springfield

Flooring America, Springfield, IL, US


Job Description

Job Description

Summary

Description:

Assist customers in making the correct flooring selection for their home based on quality and type of flooring and color.
Figure and estimate the project to insure everything goes smooth during installation.
Follow up with customer before during and after the project is completed.

Here at Flooring America we pride ourselves in outstanding customer service and take the extra time needed to insure we have happy and repeat customer.
If you have an eye for design and enjoy helping customers beautify there home, then please apply!

Duties

Expectations for the Sales Consultant

  • Maintain a clean and neat showroom
  • Provide outstanding customer service
  • Handle the project from start to finish
  • Learn how to figure and estimate projects.
  • Keep up-to-date on the wide selection of floors we offer along with the benefits and warranties provided by each


Requirements

Qualifications for the Sales Consultant

  • Sales Experience and Customer service Background a plus, but will train the right person
  • Desire to want to service customers and help them with all there flooring needs
  • Must be self motivated
  • Personally well-organized and very detailed
  • Valid Driver’s License and reliable transportation for In-Home visits


Benefits

How to Apply
Please supply:
  • An up-to-date resume and brief cover letter outlining your experience for the position
  • Salary history and/or requirements

We kindly ask for no emails or phone callsbe sent to our store, as a means to further your application process.Please do not personally deliver resumes to the store. These efforts willnotenhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process, and in certain instances may be asked to take an online assessment.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Flooring America is an Equal Opportunity Employer

About Us

Here at Flooring America we are a local, family owned floor covering store that excels in customer service. Our customers are the bloodline of our business and we give our customers the best experience that we can provide. The success of our organization depends largely on the kind of employees who work for it.