Business Analyst

Under the general direction of the Business Systems Support and Maintenance (BSSM) Program Manager (Staff Services Manager II), with direct supervision provided by Staff Services Manager I), Systems Activities Coordination and Support (SACS) Unit Supervisor, the incumbent performs activities related to personnel and payroll program analysis and reporting compliance. The unit is responsible for performing business functions necessary to support and maintain the State's Payroll and Personnel Business system tables, file updates, and activities related to processing support for the statewide Personnel and Payroll systems and subsystems, and retirement reporting for over 294,000 state civil service, CSU and exempt employees. Duties performed: (Candidates must perform the following functions with or without reasonable accommodations.) Perform highly complex duties, often in a lead capacity, those business activities necessary to support and maintain the related processing and record keeping elements in the Employment History and Payroll systems and subsystems as determined by collective bargaining agreements, side letters, legislation, and stakeholder direction. Work closely with the Department of Human Resources (CalHR), the California State University (CSU) Chancellor's Office, state departments/agencies, and other entities, to clarify business rules and processes. Determine proper action with respect to maintenance of system table and file updates. Review system capabilities and make proposals on program modifications to implement updates. Plan, organize, conduct, and track workload to ensure assignments are completed on a timely basis and to the required level of quality. Develop detailed project/work plans,monitor and evaluate the progress of each project, determine corrective measures, and adjust the project/work plan as needed to implement solutions. Maintain and update special system processing tables and requirements. Independently verify integrity of Payroll, Business Month and Non-Uniform State Payroll System processes to ensure accurate file accumulation and accuracy of system generated payments. Maintain system table and file updates as well as archival documentation programs and libraries (include updating manuals and guides). Analyze and review system capabilities and program modifications required to implement updates to develop alternative solutions, and present recommendations to management. Perform business impact analysis and problem resolution, identifying key issues and recommended course(s) of action on all project priority, activity, and status. Review and analyze proposed legislation and advise management on the impact or potential impact. Prepare internal and external stakeholder communications. Coordinate mass update and exception processes, determine business criteria, develop test plans, and perform user acceptance testing Work with Personnel and Payroll Operations bureau staff to implement changes and system related cleanup activities. Research, review, and develop business process guidelines and procedures. Participate in the strategic and work efficiency initiatives, representing the department and division on inter- and intra-departmental task forces. Participate in developing bureau/division strategic goals/objectives to ensure policies and procedures support the efficient operations of Employment History and Payroll systems and subsystems and reporting compliance. You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code : JC-454006 Position (s): 051-220-5393-999 Working Title: Business Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: Personnel/Payroll Services Division Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future. The Personnel and Payroll Services Division (PPSD) of the California State Controller's Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you'll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives To learn more about the SCO, visit: https://www.sco.ca.gov/index.html How did you hear about us? Take our survey here: https://www.surveymonkey.com/r/SCOJOBS Special Requirements A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions. Take the Associate Governmental Program Analyst examination here: https://calcareers.ca.gov/CalHRPublic/Search/ExamSearchResults.aspxkwassociate%20governmental%20program%20analyst Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Controller's Office Human Resources Attn: Human Resources Office - A.M. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Controller's Office Human Resources Human Resources Office - A.M. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento , CA 95814 Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please submit a Statement of Qualifications (SOQ). Your SOQ will be considered as the first interview for this position. Your SOQ should not exceed 1 page, single-spaced, using Arial 11-point font. When completing the SOQ include all relevant experience, education, and training, as applicable and address the following prompts: How does your experience, training, and education make you the best candidate for this position? Please describe how you effectively multi-task high priority assignments with competing deadlines. Applications submitted without the Statement of Qualifications will be excluded. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: A collaborative business analyst with a positive outlook on the work and activities presented and takes initiative as a catalyst for organizational change. Good communicator with active listening skills. Analytical proficiency to understand and interpret the laws, rules, regulations, bargaining unit provisions, procedures, and policies related to personnel and payroll programs in order to implement complex and sensitive program assignments. Technical acumen and time management skills with the ability to coordinate concurrent assignments and changing priorities to efficiently meet deadlines. A strategic thinker who is able to formulate objectives and priorities, maximize opportunities, manage risks, and implement plans consistent with the short-term and long-term goals of the unit, bureau, and division. Experience in performing and acting in a lead capacity in tasks related to the state's Employment History and Payroll systems and subsystems, payroll operations, and human resources policies and procedures. Professional experience in performing analytical duties in program planning, policy review, development and evaluation, and legislative analysis. Professional experience performing complex research and analysis project work, identifying business needs making recommendations to management, and implementing effective courses of action (including delivering products within cost, schedule, and resource constraints.). Experience developing Business Requirements (Defining the scope of the solution based on priorities, business value, and implementation complexity, including, developing user requirements for system changes and reporting requirements, developing test plans, performing user acceptance testing, and developing implementation plans.) Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust. Ability to work well with others at all levels. Excellent attendance and dependability. Strong customer services skills. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Jesse Rios (916) 322-3682 Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 324-2223 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.