State of California
OCM Assistant Chief
State of California, Sacramento, California, United States, 95828
Under general direction provided by the Staff Services Manager III (OCM Chief, California State Payroll System (CSPS) Project), the incumbent will support the management and supervision for the Organizational Change Management (OCM) workstreams. The incumbent will reinforce the strategic direction for OCM and ensure work is completed per the Project Approval Lifecycle (PAL) requirements, Project Management Plans, and Organization Change Management Plans. The incumbent will be accountable for the management of training and readiness for CSPS.
To support the responsibilities, the incumbent must demonstrate the highest level of expertise in OCM, training practices, and the CA-Project Management Framework (PMF).
Duties Performed:(Candidates must perform the following functions with or without reasonable accommodations.)
Directly manage, coach, and develop SSMI Training and Readiness Managers; provide leadership, support the oversight, and coordination of the OCM workstreams including supervision, recruitment, internal training, staff retention/satisfaction, staff development and oversee the assigning and managing work assignments for the readiness team and the training team members. Recruit as necessary for SSMIs and support recruitment efforts for AGPAs who report to the SSMIs.Assist in establishment and management of the OCM strategic and tactical direction and assist in leading the people-focused efforts related to awareness, change readiness including stakeholder engagement, resistance management, coaching and training of the project team and external departments. Assist in promoting active executive sponsorship to increase organizational readiness and decrease resistance and take steps to enhance stakeholder awareness and buy-in of project scope and changes to current state. Assist in leading and managing OCM work efforts and activities as defined in the various project plans and schedules. Assist in the development of OCM continuous improvement efforts.Assist in the management of OCM procurement activities; partner with the selected OCM vendors to assist in the coordination of OCM activities; assist in monitoring vendor deliverables and ensure the vendor work is meeting OCM's expectations for quality.Develop and maintain relationships with key project team members and business partners needed to support critical OCM activities and leverage communications support as necessary to ensure effective communications strategies for stakeholder groups are implemented. Represent the SCO/CSPS at various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the CSPS project goals and objectives using information technology methods; engage in bu siness relationships requiring tact and perspective.You will find additional information about the job in the Duty Statement .
Working Conditions
This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.
This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
STAFF SERVICES MANAGER II (SUPERVISORY)Additional Documents
Job Application Package ChecklistDuty Statement
Position Details
Job Code #:JC-457372
Position #(s):051-221-4801-001
Working Title:OCM Assistant Chief
Classification:STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00
# of Positions:1
Work Location:Sacramento County
Telework:Hybrid
Job Type:Permanent, Full Time
Facility:Personnel/Payroll Services Division
Department InformationThe Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.
The Personnel and Payroll Services Division (PPSD) of the California State Controller's Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you'll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
To learn more about the SCO, visit: https://www.sco.ca.gov/index.html
How did you hear about us? Take our survey!
Special Requirements
A resume is required.
A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.
Take the Staff Services Manager II examination: Become eligible today!
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 12/4/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Controller's OfficeHuman ResourcesAttn: Human Resources Office, A.M.300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Controller's OfficeHuman ResourcesAttn: Human Resources Office, A.M.300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - Please submit a Statement of Qualifications (SOQ) responding to the prompts below. The SOQ should be no longer than one page in length and size 12 font. Applications submitted without a SOQ in a narrative format will automatically be excluded from the recruitment process.
Describe how you would approach setting goals and expectations for your team, particularly on a large and dynamic project like CSPS, and how would you maintain team motivation, morale, and performance under such conditions.Resumes and cover letters cannot be substituted for the SOQs. Applications submitted without the SOQ will not be considered for the position.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust.Ability to communicate effectively while using tact and good judgmentAbility to work under pressure with changing priorities and/or deadlinesStrong customer services skillsAbility to work well with others at all levelsExcellent attendance and dependabilityExemplify emotional intelligenceExperience with change enablementTraining experienceExpert level knowledge of general training practicesExpert level knowledge of change readiness/enablementKnowledge of personnel management principles, supervision, and trainingKnowledge of the California Project Management Framework
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact InformationThe Hiring Unit Contact is available to answer questions regarding the position or application process.Hiring Unit Contact:Jesse Rios(916) 322-3682jrios@sco.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:SCO EEO Officer(916) 324-2223
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
To support the responsibilities, the incumbent must demonstrate the highest level of expertise in OCM, training practices, and the CA-Project Management Framework (PMF).
Duties Performed:(Candidates must perform the following functions with or without reasonable accommodations.)
Directly manage, coach, and develop SSMI Training and Readiness Managers; provide leadership, support the oversight, and coordination of the OCM workstreams including supervision, recruitment, internal training, staff retention/satisfaction, staff development and oversee the assigning and managing work assignments for the readiness team and the training team members. Recruit as necessary for SSMIs and support recruitment efforts for AGPAs who report to the SSMIs.Assist in establishment and management of the OCM strategic and tactical direction and assist in leading the people-focused efforts related to awareness, change readiness including stakeholder engagement, resistance management, coaching and training of the project team and external departments. Assist in promoting active executive sponsorship to increase organizational readiness and decrease resistance and take steps to enhance stakeholder awareness and buy-in of project scope and changes to current state. Assist in leading and managing OCM work efforts and activities as defined in the various project plans and schedules. Assist in the development of OCM continuous improvement efforts.Assist in the management of OCM procurement activities; partner with the selected OCM vendors to assist in the coordination of OCM activities; assist in monitoring vendor deliverables and ensure the vendor work is meeting OCM's expectations for quality.Develop and maintain relationships with key project team members and business partners needed to support critical OCM activities and leverage communications support as necessary to ensure effective communications strategies for stakeholder groups are implemented. Represent the SCO/CSPS at various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the CSPS project goals and objectives using information technology methods; engage in bu siness relationships requiring tact and perspective.You will find additional information about the job in the Duty Statement .
Working Conditions
This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.
This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
STAFF SERVICES MANAGER II (SUPERVISORY)Additional Documents
Job Application Package ChecklistDuty Statement
Position Details
Job Code #:JC-457372
Position #(s):051-221-4801-001
Working Title:OCM Assistant Chief
Classification:STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00
# of Positions:1
Work Location:Sacramento County
Telework:Hybrid
Job Type:Permanent, Full Time
Facility:Personnel/Payroll Services Division
Department InformationThe Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.
The Personnel and Payroll Services Division (PPSD) of the California State Controller's Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you'll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
To learn more about the SCO, visit: https://www.sco.ca.gov/index.html
How did you hear about us? Take our survey!
Special Requirements
A resume is required.
A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.
Take the Staff Services Manager II examination: Become eligible today!
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 12/4/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Controller's OfficeHuman ResourcesAttn: Human Resources Office, A.M.300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Controller's OfficeHuman ResourcesAttn: Human Resources Office, A.M.300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - Please submit a Statement of Qualifications (SOQ) responding to the prompts below. The SOQ should be no longer than one page in length and size 12 font. Applications submitted without a SOQ in a narrative format will automatically be excluded from the recruitment process.
Describe how you would approach setting goals and expectations for your team, particularly on a large and dynamic project like CSPS, and how would you maintain team motivation, morale, and performance under such conditions.Resumes and cover letters cannot be substituted for the SOQs. Applications submitted without the SOQ will not be considered for the position.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust.Ability to communicate effectively while using tact and good judgmentAbility to work under pressure with changing priorities and/or deadlinesStrong customer services skillsAbility to work well with others at all levelsExcellent attendance and dependabilityExemplify emotional intelligenceExperience with change enablementTraining experienceExpert level knowledge of general training practicesExpert level knowledge of change readiness/enablementKnowledge of personnel management principles, supervision, and trainingKnowledge of the California Project Management Framework
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact InformationThe Hiring Unit Contact is available to answer questions regarding the position or application process.Hiring Unit Contact:Jesse Rios(916) 322-3682jrios@sco.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:SCO EEO Officer(916) 324-2223
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.