Sr. IT Program Manager - Safetrace Implementation

WHO WE ARE Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. The firm is currently ranked 1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including 2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and 1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com. ROLE The IT Program Manager is responsible for managing the software development and delivery of patient-facing products and features for Stanford Hospital & Clinics. The position combines project management responsibilities with in-depth, hands-on technical expertise. The Project Manager is responsible for working with a project team that may include developers, researchers, designers, as well as operational and clinical representatives such as physicians and clinic staff. The role entails managing multiple projects concurrently, building cross-functional plans, budgeting, coordinating resources, managing issues, as well as ensuring timely delivery through the full software development life cycle, including launch and post-launch activities. RESPONSIBILITIES Facilitates Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives - full Software Development Life Cycle. Provides leadership for functional and cross-functional program improvement efforts. Defines project scope, goals, and deliverables to align with business objectives in collaboration with management and stakeholders. Manages and documents program improvement efforts using standard A3 templates. Facilitates full Software Development Life Cycle (SDLC), including Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos, and Sprint Retrospectives. Manages and delivers committed features for the release, ensuring successful completion. Supports the team in developing, maintaining, and grooming the Product Backlog. Identifies and removes impediments/blockers to keep teams productive. Identifies and manages dependencies with internal and external teams. Aligns deliverables with the Scrum team and non-agile teams, ensuring consistency. Provides metrics and project status updates to senior management. Tracks project progress, issues, risks, and action items to drive them to closure. Supports and collaborates with team members to implement Agile/Scrum best practices. Collaborates with the Technical Development team to identify critical paths and ensure alignment. Manages project risks, issues, and multiple workstreams effectively. Coordinates development capacity planning and release scheduling. Prepares and reviews QA and User Acceptance Testing (UAT) plans. EXPERIENCE Bachelor's Degree from an accredited college or university Minimum of three 4 years of experience with Waterfall/ SCRUM / Agile methodologies and 5 years of experience Healthcare industry Results-oriented with a strong focus on achieving core project goals. Proficient in SCRUM/Agile project management methodologies and techniques. Experienced in using Service Now Jira, Confluence, MS Project, Excel, Visio, and other project management tools. Exceptional customer and team management skills, fostering strong collaboration and performance. Expertise in A/B testing, multivariate testing, and related tools to optimize project outcomes. Highly organized, able to manage multiple projects simultaneously and efficiently. Strong written and verbal communication skills, capable of conveying complex ideas clearly. Ability to communicate effectively across all levels of the organization. Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law . Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require hourly pay range disclosure: $60 - $75. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HRvaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.