Data Entry Specialist Job at Upbring in San Antonio

Overview

About Upbring 

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.  

What You'll Do

The Data Support Specialist works closely with the Foster in Texas team and is responsible for maintaining the accuracy and integrity of the data and maintaining current and up-to-date records using the designated program database. This is a grant funded position for a specified period per the grant and/or funding. 

Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

Responsibilities

We Are Warriors | We Set the Standards for Child Wellbeing

Work Standards 

• Develop and maintain tracking systems and record keeping processes for program services based on program needs as requested
• Oversee and support the data entry and record keeping of client files and information using the program’s designated database
• Regularly audit the accuracy of client information and ensure consistency in the data collection and compliance with grant funding requirements and guidelines and Agency and program standards
• Other duties and special projects as assigned 

Communication  

• Generate weekly, monthly, annual, and ad hoc reports upon request or established reporting deadline
• Support and maintain a resource library within the designated program database or other identified database and update on a regular basis or as new information becomes available; identify and document resources to support changes within the grant requirements
• Create processes and procedures to ensure the confidentially of electronic client information and client files and records

We Are Servants | We Help Others

Teamwork

• Assist with auditing of client files and database records to ensure program validation
• Work closely with the Statewide Director and program staff to ensure client information and data collection is secure, accurate, and complete and meets audit requirements; always maintain audit readiness of client files and the database
• Provide administrative support and back-up to Foster in Texas team and administrative staff as needed
• Work closely with the Foster in Texas team to ensure case management services as it relates to T3C are addressed and delivered in a timely manner and the program process is operating effectively and efficiently

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Develop and maintain positive working relationships with foster parents, external stakeholder and community to ensure survivor needs are being met
• Work as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with foster parent(s) staff, and the community

Qualifications

Minimum Qualifications

• Associate’s degree in computer science or closely related field, experience may be considered in lieu of education
• 1 year experience in a data support function
• 1 year experience utilizing a web-based or data collection system
• Strong customer service skills with the ability to always interact with clients in a compassionate and empathic manner
• Strong people and interpersonal skills with the ability to work and interact with diverse groups of people
• Strong organizational and time management skills with the ability to meet deadlines and manage multiple requests and job expectations
• Demonstrated experience at providing quality and accurate data entry
• Ability to maintain confidential filing and data collection
• Ability to work independently and as part of a team; take initiative and work with limited supervision
• Advanced proficiency with Microsoft Word, Excel, and Outlook

Preferred Qualifications

• Experience working with client management, case management or social solutions database, highly preferred
• Advanced proficiency in Excel

Perks at Upbring

• Competitive PTO & paid holidays 
• Health, dental, vision insurance & more! 
• 403(b) Plan
• Employee Assistance Program
• 24/7 access to telemedicine and counseling services 
• Discounted Gym Memberships

Diversity. Equity. Inclusion. Belonging  

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.