Masis Staffing Solutions is hiring: Warehouse Manager in Worcester

Masis Professional Group is assisting our client in searching to directly hire a Warehouse Manager.

The Warehouse Manager is responsible for managing the day-to-day operations of our warehouse, including picking and packing, receiving, assembly and production, inventory, and quality control. While supervising our team of 5-7 warehouse personnel.

Job Duties:

• Manage all warehouse operations, including receiving and storage, order fulfillment, logistics, production and assembly, inventory and quality control.
• Lead a team of 5-7 warehouse personnel, manage the flow and quality of work and materials, and ensure the warehouse operates efficiently.
• Oversee picking, packing, and shipping, ensuring accurate order fulfillment, on-time delivery, and complete customer satisfaction.
• Manage the day-to-day activities of the warehouse, including receiving, storing, quality assurance, distribution, space management, and floor productivity.
• Keep track of all incoming and outgoing shipments, ensure inventory accuracy, and monitor inventory levels using WMS and ERP systems.
• Oversee production and light assembly operations, including plastic sheet cutting, product kitting, counting, and packaging.
• Supervise and train warehouse staff on the safe and effective operation of all production and warehouse equipment and processes.
• Develop and implement Standard Operating Procedures (SOPs). Mentor, guide, and train warehouse personnel on best practices and daily operations.
• Implement quality control measures to ensure that all products received and sent out meet the highest quality standards.
• Develop and analyze key performance indicators (KPI) to identify areas for improvement.
• Implement Lean Manufacturing principles and drive Continuous Improvement (CI).
• Ensure compliance with all current state and federal safety regulations, and maintain a safe and clean working environment.
• Manage the maintenance of warehouse and production equipment, and vehicles.

Qualifications:

• Trade School Diploma, Associate’s or Bachelor’s Degree in Supply Chain Management, Logistics, Business Operations, Manufacturing, or a related field.
• 3-5 years of experience working in a small or medium-sized warehouse, including shipping and receiving, material handling, inventory management, and light assembly.
• 2-3 years of experience in leadership or supervisory roles in a warehouse environment.
• Proficient in Microsoft 365, especially Excel.
• Experience with ERP and WMS systems. Experience with NetSuite is a plus.
• Knowledge of Key Performance Indicators (KPIs) and Standard Operating Procedures (SOPs).
• Strong communication and interpersonal skills, including writing, speaking and active listening.
• Enthusiastic leader with a can-do attitude who enjoys getting hands-on.
• Exceptional time management and organization skills. Ability to prioritize tasks and meet deadlines.
• Detail-oriented with a strong focus on quality and accuracy.
• Strong decision-making and problem-solving skills. Ability to adapt to a dynamic and changing work environment.
• Ability to identify improvement opportunities and drive Continuous Improvement (CI). Practical experience with Lean Manufacturing is desired.
• Ability to operate a forklift and other warehouse equipment.
• Valid Driver’s License and a clean driving record.

Please submit your resume to be considered for this position.