Customer Service Representative Job at Robert Half in Center Valley

Are you a passionate individual, skilled in customer service with a tech-savvy edge? This is your chance to become a part of a well-established, growing organization! We are currently seeking a Customer Service Representative to join a local, dynamic team, helping them reach new heights through extraordinary service delivery.

Responsibilities:

• Making outbound calls to our esteemed merchants to schedule appointments as per their convenience.
• Troubleshooting technology for merchants, ensuring a seamless experience with our services.
• Attending to merchant inquiries regarding our services, offering detailed explanations when needed.
• Building and maintaining lasting relationships with merchants through exceptional service.
• Conducting follow-up surveys to assess merchant satisfaction, proactively addressing any concerns.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong customer service skills with a knack for going the extra mile.
• Prior experience making outbound calls is a considerable plus.
• Tech-savvy, with the ability to troubleshoot basic tech issues.
• Ability to work with diverse group of merchants.
• Ability to work independently and within a team environment.

Duration: Contract role, candidates should be committed to this project for up to 6 months

This Customer Service Representative role is your opportunity to contribute to the success of the organization, helping them uphold their reputation for excellent service. If you are driven by delivering quality customer service and enjoy using technology to solve issues, we welcome your application.

Apply today and become a part of this extraordinary team! We are looking to hire multiple candidates and those openings will be filled before the end of the week. For immediate consideration, call Robert half at 610-882-1700!