LHH Recruitment Solutions
Call Center Customer Service Representative Job at LHH Recruitment Solutions in
LHH Recruitment Solutions, Louisville, KY, US
Job Description
Job Description
What We're Looking For
Work Hours (Multiple Options Available):
Job Type: Contract with potential to extend/convert
Pay Details: $17.00 per hour
Search managed by: Liam Connery
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Let's talk! LHH Recruitment Solutions has partnered with an impressive healthcare solutions company in search for multiple contract Call Center Representatives for an exciting opportunity based in Louisville, KY!
What You'll Be Doing
- Work within the Tier I Customer Support Group to help patients re-enroll in the pharmacy sponsorship program.
- Collaborate with patients and healthcare providers via high-volume inbound and outbound calls, averaging 80 calls per day.
- Assist patients with general questions and requests.
- Document call details and update internal systems.
- Utilize Salesforce and related systems to manage patient information.
What We're Looking For
- Minimum 6 months of recent, high-volume call center experience required.
- Strong communication and organizational skills required.
- Must complete and pass a background check, drug screen, and education verification.
Work Hours (Multiple Options Available):
- 8:00 AM to 4:30 PM M-F
- 8:30 AM to 5:00 PM M-F
- 9:00 AM to 5:30 PM M-F
- 10:00 AM to 6:30 PM M-F
Job Type: Contract with potential to extend/convert
Pay Details: $17.00 per hour
Search managed by: Liam Connery
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance