Auto Service Technician - Master Job at Rearden Auto Service in Salt Lake City

Job Overview:

We are seeking a versatile and experienced Auto Service Master Technician or Shop Foreman to lead our service team and drive operational excellence. This role is vital to our business growth, requiring a self-motivated professional who can bring proven knowledge of dealership repair practices and implement improvements within our unique shop environment. This is an excellent opportunity to step into a leadership role and shape the future of our service department.

With competitive pay based on hours worked, an optional 4/10 (M-Th) work schedule, and a relaxed work environment, Rearden Auto Service is likely the premium auto service department you’ve been wanting an opportunity to work for.

Responsibilities:

• Oversee daily operations of the service shop, ensuring efficiency and quality in all repairs.

• Perform advanced diagnostics and repairs on high-end and luxury automobiles, including mechanical, electrical, and system components.

• Perform automotive repairs and maintenance in accordance with dealer/factory standards and company policy/procedures.

• Manage daily parts support and maintain tools and equipment.

• Utilize Tech Metric and Pro Demand DMS to accurately review labor estimates and collaborate with service advisor on job bids.

• Diagnose and repair mechanical and electrical vehicle issues using diagnostic tools and equipment.

• Lead and mentor a team of technicians, providing guidance, training, and support to ensure consistent performance.

• Develop and implement best practices for repair processes, drawing from dealership experience to improve efficiency and customer satisfaction.

• Manage work schedules and delegate tasks effectively to maintain workflow and meet deadlines.

• Conduct quality control checks on completed work to ensure adherence to high standards.

• Collaborate with the service advisor to communicate repair details and timelines to customers.

• Maintain a safe and organized work environment, ensuring compliance with all safety protocols.

• Stay updated on the latest automotive technologies and repair techniques to maintain a cutting-edge service department.

• Participate in business growth initiatives, including exploring ways to improve shop productivity and profitability.

• Follow checklists to ensure thorough examination of all parts and systems.

• Provide detailed explanations to service advisors and customers about diagnostic findings and repair suggestions.

• Adhere to factory service procedures while delivering high-quality customer service.

• Manage inventory of supplies and tools to ensure availability for assigned tasks.

• Collaborate with other technicians and staff to streamline service processes and improve customer satisfaction.

• Perform routine maintenance functions and adjustments on a variety of race / performance / street vehicles and various equipment.

• Responsible for shop cleanliness, safety and compliance.

• Follow company policy and procedures in making all repairs.

• Prompt, daily attendance at assigned work location.

Qualifications:

• ASE Master Certified Technician required; additional certifications (e.g., L1, L2) are a plus.

• Minimum of 5 years of experience in automotive repair, with a focus on luxury or high-performance vehicles.

• Previous leadership experience, such as foreman or team lead roles, preferred.

• Extensive knowledge of dealership repair practices and the ability to implement them in a smaller, agile shop environment.

• Strong diagnostic and troubleshooting skills for complex vehicle systems.

• Proficient with advanced diagnostic tools and equipment.

• Exceptional organizational and time-management skills.

• Excellent communication skills, with the ability to collaborate effectively with technicians, service advisors, and customers.

• A proactive mindset, with the ability to work independently and take initiative.

• Passion for the automotive industry, with a commitment to delivering top-tier service.

• Safely walk & stand for extended periods of time on various surfaces that may be uneven or slippery (including working outdoors in inclement weather).

• Lift objects of various shapes, sizes and weights (up to 50 lbs. frequently and greater than 75 lbs. occasionally).

• Safely walk, reach (including above your head), bend, climb, push, pull, twist, squat & kneel as necessary to perform the job duties.

• Available to work a variety of shifts, including days, evenings, nights and weekends only when necessary and notified in advance.

• Clean, valid drivers license.

• Proficient computer skills.

• Desire to continue education.

• Candidates must be self-motivated and adaptable.