Manufacturing Operator Job at Outdoor Cap Company, Inc in Bella Vista

Outdoor Cap and JUNK Brands is a dedicated organization with a passion for all things headwear. Committed to creating high-quality products known for our careful attention to detail and craftsmanship. We are seeking a skilled Individuals to join our team and contribute to the creation of our premium.

As an essential player you will play a crucial role in ensuring the efficient and high-quality production of our products. You will be responsible for operating and maintaining equipment such as, but not limited to; measuring tools, heat gun, embroidery and sewing tools, and sewing machines. To be successful in this role, you should be able to follow detailed instructions, and contribute to a positive and productive work environment.

General Skills and Competencies required for all Production Grades

• Upholds the company values: acts with integrity; works together as a team; and treats teammates with respect.
• Maintains a clean, organized and safety conscious work area.
• Ability to read and comprehend instructions, short correspondence and work orders (in English). Ability to effectively present information in one-on-one situations with co-workers and/or supervisors.
• Basic Math: ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out simple one-or two-step instructions.
• Ability to learn quickly, adapt to change, work at a fast pace, keep a positive attitude and manage multiple deadlines.
• Attention to detail
• Must be able to work with little absenteeism and available for overtime as needed.
• Performs other responsibilities that may be assigned.

Education and Qualifications

• High school diploma or general education degree preferred, but not mandatory.
• Embroidery, sewing and/or digitizing experience desired, but not mandatory.
• Very Basic computer knowledge helpful; Uses in-house programs (example: Exenta, Quickturn, NetSuite, Shopify)

Physical Requirements

• Must be able to stand, sit and/or walk (90% of the day) and occasionally reach, bend, and move inside the facility to move product.
• Fine motor skills: required using the wrists, hands, and fingers.
• Vision: Required to have close visual acuity, color vision and depth perception
• Able to hear and effectively communicate with peers.
• Ability to lift/move/pull 10-50 lbs. occasionally throughout day.
• Moderate noise due to sewing machine operation in a warehouse setting.
• Extreme temperatures: some assignments are in a building with limited climate control.

Grade 1 Production Support

OC – QC/Trim, Blocker

As a Grade 1 Production Support at Outdoor Cap, you will play a vital role in supporting the embroidery decoration team. Your responsibilities will include trimming hats, quality control of embroidered hats, blocking hats, packing finished hats, and organizing workstation. Grade 1 Production Support can increase earning potential by gaining skills from Step 1 to Step 3 and/or advancing to Grade 2 Machine Operator

* QC/Trim Proficiency: 48 hits < 30 min; 48 3D hits* < 45 min; QC for crooked art, loose thread, color match, underlay sticking out, frayed thread, dirty/damaged caps, cap style
Blocking machine Proficiency: Data not yet set

Essential Duties & Responsibilities

• Must follow all safety protocols
• Perform routine housekeeping tasks and safety checks.
• Interprets work orders, paying close attention to all details to ensure product is completed correctly with the highest standard of accuracy and quality and reflects artwork.
• Use proper tools/supplies for each task to ensure safe working conditions and good quality product. Reports items that need to be replaced
• Contribute to quality control by inspecting materials and finished products. Interpret SOPs and only pass good product. Understand what product can be reworked/corrected and what has to be scrapped.
• Prepares and organizes for production confirming that all order requirements are met.
• Inspects and prepares all finished product for shipping (QC, Trim, Package)
• Able to demonstrate competencies for various machinery / techniques for next level.
• Understand/communicate PASS v FAIL cap (loose threads, crooked art, etc and bad caps)
• Ability to Read PO to match art, cap style, cap color, cap size, cap dim, special instructions, packing instructions
• Adhere to safety protocols for assigned equipment and all production areas (ex. Turning off heat guns at break)

Grade 2 Machine Operator

OC-Embroidery Machine Operator

As a Grade 2 Machine Operator at Outdoor Cap and JUNK, you will be responsible for operating embroidery machines to decorate various products. You will follow detailed instructions to ensure efficient and high-quality production. Grade 2 Machine Operator can increase earning potential by gaining skills from Step 1 to Step 5 and/or advancing to Grade 4 Production Assistant.

Outdoor Cap

Step 1

Entry Level Embroidery Decorator, 8-head & 12-head

Step 2

Intermediate Level Embroidery Decorator

Step 3

Advanced Level Embroider Decorator

Intermediate Level Embroidery Decorator
+ Cross Train to 2 Patch Maker Operations

Intermediate Level Embroidery Decorator
+ Runs 2 head for repairs and single head for EMB samples**

Step 4

Advanced level Embroidery Decorator,
+ Cross Train to 2 Patch Maker Operation
+ Runs 2 head for repairs and single head for EMB samples**

*EMB Decorator Proficiency: 8 head Embroidery Machine averages 48 hits (avg 6800 stitches) < 90 min; 12 head Embroidery Machine averages 48 hits (avg 10k stitches) < 90 min.
** Proficiency at Single head for EMB Samples includes using Shopfloor to document samples and move through sample process

Essential Duties & Responsibilities

• Able to do all duties required of Step 1 Production Support listed above
• Should be able to pass a dexterity test, interpret work orders.
• Machine operator cross trained to use a combination of equipment. Troubleshoots simple machine faults; troubleshoots embroidery defects.
• Able to demonstrate competencies for various machinery / techniques for next level.
• Perform regular maintenance and cleaning of machines.
• Trained in All hat types: Structured, Unstructured, knits, buckets, boonies, golf, straw;
• Trained in all embroidery types: flat, 3D, 3D Chain stitch, Bean stitch
• Able to hoop for front only, front/side, and backs
• Develop workstation efficiency

Grade 4 Production Assistant

OC – Runner, Shipper, Lead, Prestage Clerk

As a Grade 4 Production Assistant at Outdoor Cap, you will provide essential support to the domestic decoration team. Your tasks may include assisting with materials handling, organization, and coordinating production activities. Grade 4 Production Assistant can increase earning potential by gaining skills from Step 1 to Step 4.

Outdoor Cap

Production

Prestage

Step 1

Runner – Ties on thread, signs off Preproduction Samples, runs 2 head for repairs; Adjusting caps from inventory for rework, moves product through the workstations, can complete basic shipping when necessary.

Shipper – Final check that all product meets customer requirement. Confirms product is packaged correctly, splits shipment if required, prints shipping labels and ensures product ships on time.
Ties on thread, runs 2 head for repairs

Clerk: mark orders from Pick&Pack with the O# and ship date; Organize multi-part orders; prepare hats & components

Keep inventory of production components

Step 2

Fully trained in all duties or Runner AND Shipper

+ Step 2 Machine Operator

Step 1 + Forklift + transfer orders + Drives truck to/from 1101 building

Step 1 + Pull Art from QT + Prep Production Order Packets + Cross train to Pick & Pack

Step 3

Responsible for coordinating the shift for the team, assigning work as needed, first decision maker for questionable QC, backfills supervisor as needed, coordinate with other teams (digitizing, warehouse, planning, etc)

Step 4

Experienced Lead. Shows interest and aptitude to be supervisor.
Completes specified LMS courses based on individual need

Essential Duties & Responsibilities

• Computer skills – able to adjust inventory, move production through process steps systematically, request additional material if rework is necessary
• Possess a positive attitude and a strong work ethic.
• Responsible for assisting main line production to meet ship dates.
• Able to demonstrate competencies for various machinery / techniques at a high level of accuracy.
• Provides regular feedback and effective training to team for skill development and growth.
• Monitors flow of production orders for the floor; able to work and notice potential problems in workflow.
• Coordinates production needs between teams to ensure the proper flow of orders is met in a fair and equitable manner.
• Assist all areas within their scope.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.