Administrative Support Specialist Job at A-G Associates Inc in Washington

Description:

About Us:

A-G Associates is a certified SDVOSB and 8(a) firm specializing in facilitation, planning, coaching, and analysis to drive innovation and change for our clients. Our team’s diverse backgrounds and expertise fuel our commitment to organizational performance and impact. We value collaboration, continuous learning, and efficiency. We are currently seeking an Administrative Support Specialist to support office operations and help coordinate various training and development initiatives.

Role Overview:

The Administrative Support Specialist will play a critical role in assisting with both general office and training coordination tasks to ensure smooth, efficient operations. This entry-level position offers hands-on experience in administration and is ideal for someone eager to learn and grow in a dynamic, supportive environment.

Key Responsibilities:

Office Administration:

• Handle general administrative tasks, including filing, data entry, and document management.
• Support scheduling, meeting coordination, and calendar management for team members.
• Assist with maintaining office supplies, equipment, and inventory.
• Answer and direct phone calls and emails as needed.
• Organize and maintain both physical and electronic files.
• Support special projects and tasks as directed.
• Ensure adherence to office policies and assist with onboarding new hires.

Training and Development Coordination:

• Coordinate Leadership and Supervisory Development workshop registrations and communications.
• Assist in producing less complex webinars, such as New Supervisor Orientation sessions.
• Manage distribution and response tracking for Customer Service Portal inquiries for assigned groups.
• Support FTA’s Learning Management System (DOT LEARNS) with data entry and tracking training registrations.
• Coordinate review and distribution of employee training emails and updates on FTA’s Master Training/Events Calendar.
• Act as a Producer for presentations, slide management, breakout sessions, and facilitate Teams/Zoom meetings.
• Assist with preparing the monthly training newsletter for all employees.

Requirements:

Required Skills and Qualifications:

• Preferred Bachelor's Degree or equivalent work experience
• Prior experience in an administrative or office support role is a plus but not required.
• Proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication abilities.
• Ability to multitask and prioritize effectively.
• Positive attitude and a willingness to learn.

Working Hours: This is a full-time role requiring a minimum of two days on-site each week (specific days to be agreed upon). Additional ad hoc administrative tasks may be assigned based on needs. This role offers an opportunity to build foundational skills in administration and training coordination while supporting a mission-driven team. If you're organized, proactive, and eager to contribute to a collaborative work environment, we encourage you to apply.