Business Analyst

Posting Details Posting Details Posting Number S12905P Working Title Business Analyst Department VPI-Registrar's Office About the University of Georgia Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education ( https://www.uga.edu/ ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens. About the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Monday-Friday, 8:00 a.m.-5:00 p.m. Advertised Salary $50,000-$55,000, Commensurate with Experience Posting Date 11/13/2024 Open until filled Yes Closing Date Proposed Starting Date 12/16/2024 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrwebuga.edu). USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 . Position Information Classification Title IT Systems Support Professional FLSA Exempt FTE 1.00 Minimum Qualifications Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications Position Summary The employee oversees the evaluation of user requests for access to the campus' student information systems, including monitoring and processing user access requests by serving as the point of contact for CASIS, the online campus user access request system. The employee tracks and completes data requests from third parties and maintains office listservs. The employee serves as the point of contact for security and IT risk management for the student information systems, which involves completing numerous duties and tasks on a regular basis. The employee provides daily troubleshooting for user access as well as participates in technology projects for the office and represents the office at various IT meetings. The employee works independently with a great deal of autonomy. Given the scope and details of the position, the employee will exercise expert judgement with a high-level of integrity. Knowledge, Skills, Abilities and/or Competencies Familiar with information security principles and federal regulations. Strong interpersonal communication skills. Ability to work effectively with campus constituents and on a team. Maintain strict confidentiality. Display sound judgement and integrity. Strong critical thinking skills, including ability to analyze and interpret data with a high level of accuracy. Knowledge of reporting/query tools. Recognize opportunities for process improvement. Physical Demands Lift 25 pounds and sit for long periods of time at a computer. Travel across campus. Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities Duties/Responsibilities Oversee User Access Evaluation for Campus Users Serve as the primary evaluator for user access requests for the campus' student information systems. Monitor and process user access requests. Serve as point of contact for campus user support for CASIS, the online user access request system. Liaise with users completing online modules to gain user access. Uphold EITS and USG protocols. Liaise with business analysts in office; respond to access requests to Secure Reports as part of deployed solutions. Recommend user group/role changes and execute approved plans and modifications. Perform testing of Banner security for application and database upgrades. Percentage of time 40 Duties/Responsibilities Track and Complete Data Requests and Perform Listserv Maintenance Liaise with other offices, such as OIR and EITS, for questions related to student information data. Facilitate and track third-party data requests. Follow UGA and office report request protocols. Assist staff with running reports and provide data to leadership. Maintain office listservs and ensure campus-wide emails are sent to correct populations. Percentage of time 25 Duties/Responsibilities Office Technology Projects and User Support Provide daily troubleshooting for systems that relate to student data, user access, and reporting. Participate in various technology projects in the office as they arise. Represent Office of the Registrar at monthly IT group meetings. Monitor and respond to emails sent to RegTech departmental email account. Reconcile weekly SIS reports related to student data. Process student cohort requests that are submitted by departments. Percentage of time 25 Duties/Responsibilities Student Systems Security and Risk Management Serve as office point of contact for security and IT risk management for student information systems. Maintain a security handbook on evaluating and processing user access requests. Proactively comply with BOR User Account Standards Policy by assessing requests and completing staff separations in a timely manner. Complete annual inventory of sensitive and critical systems with designated IT Manager. Lead and coordinate annual FERPA certification process. Conduct periodic audits on sensitive data and user access. Percentage of time 10 Contact Information Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Sara Roberts Recruitment Contact Email sroberts11uga.edu Recruitment Contact Phone Posting Specific Questions Required fields are indicated with an asterisk (). Applicant Documents Required Documents Resume/CV Cover Letter Optional Documents