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Delta Dental of Washington

Sales Business Analyst

Delta Dental of Washington, Seattle, Washington, us, 98127


Are you passionate about using data insights to drive impactful business decisions? As a Business Analyst, you will play a pivotal role in identifying opportunities, optimizing processes, and providing actionable recommendations to enhance business performance. Working collaboratively across teams, you'll contribute to the company's strategic goals with a proactive, detail-oriented approach. We're seeking someone with strong analytical, communication, and problem-solving skills who can spot patterns in data and has a solid understanding of business processes and project management. Join us to shape the future of our organization!

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position In Western Washington varies between $71,100.00- $99,450.00, and for Eastern Washington varies between $60,435.00 - $84,533.00. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following:

The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

Conduct competitive analysis and product performance reviews to help refine products and positioning. This includes analyzing policy sales, claims, customer demographics, and demand patterns. Present findings to support decision-making. Act as the liaison between sales teams, product development, marketing, and finance, ensuring alignment across functions and translating business needs into actionable insights for each department. Collaborate with stakeholders to gather, analyze, and document business requirements for various projects. Develop and maintain detailed reports, dashboards, and performance metrics. Work closely with cross-functional teams to understand business processes, identify inefficiencies, and recommend improvements. Assist in the design, testing, and implementation of new processes or systems. Facilitate meetings and workshops to elicit requirements, discuss findings, and communicate updates. Experience, skills, and education do you need to have to succeed in the position:

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.

Bachelor's degree in Business, Finance, Information Systems, or a related field; or equivalent experience. 2 years of experience as an analyst, with knowledge of business analysis methodologies, including requirements gathering and process mapping. Excellent verbal and written communication skills, with the ability to translate complex data into actionable insights. Experience with project management tools (e.g., JIRA, MS Project) is a plus. Detail-oriented, with strong problem-solving skills and the ability to work both independently and as part of a team. Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL).

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)