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Residence Inn Philadelphia/ Glen Mills

Housekeeping Houseman

Residence Inn Philadelphia/ Glen Mills, Glen Mills, PA, United States


Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

•Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
•Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
•Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
•Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
•Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service

Qualifications

•Proven customer service experience with a strong guest-focused mentality
•1 year experience as a houseperson or housekeeper strongly desired
•Solid work ethic and excellent organizational, time management, and communication skills
•Experience with a variety of cleaning products and techniques
•Must have graduated high school or received an equivalent certification (GED)