TEEMA is hiring: Business Systems Analyst in Bend

Must be a US Citizen or Green Card Holder

PLEASE do not apply to this position if you do not live in Bend OR and can't relocate to Bend OR long term

POSITION SUMMARY:

The Business Systems Analyst (BSA) II will be responsible for performing process definition, requirements gathering and analysis to help identify and understand business needs as part of individual assignments.

PRIMARY RESPONSIBILITIES/FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities.

60% - Improvements: Business Analysis, Requirements Definition, Business Process Analysis, Gap Analysis, and Solution Evaluation

● Coordinates and leads discovery activities with business owners to gather detailed requirements and expected outcomes through interviews, documentation and facilitated working sessions

● Leads analysis of requirements to determine the systems’ potential and defines the impact to other business units and systems while providing input to the development effort

● Identifies and quantifies business opportunities

● Provides cost/benefit analysis, risk assessment, and scope definition of proposed requirements

● Assists with defining and documenting project scope and business requirements

● Manages changing requirements and associated documentation Participates in solution evaluations, including evaluation of third party products and / or custom development options and technical requirements

● Helps design new solutions by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications

● Identifies and understands broader business impact and determines solution and/or escalates issues when appropriate

● Creates process models based on business requirements in order to determine the completeness of the information and process components; including defining current ('as is') and future ('to be') business process states

25% - Operational Support: Activity Coordination and Execution

● Leads individual(s) or sub project tasks affecting single or multiple business and IT departments

● Identifies, analyzes, proposes and documents appropriate solutions for problems and issues that may impact a current business process; designing improvement suggestions

● Defines and articulates business rules required improving or resolving data quality issues

● Facilitates and performs ‘light’ testing by developing, and executing unit/system test cases, scripts and plans to ensure original requirements are met

10% - Service Levels: Stakeholder Communications

● Engages with stakeholders to ensure requirements are reflecting the needs of the company

● Monitors business decisions and manages requirements documentation and communication

● Evaluates project impact through consultation with the business, regulatory, information technology management, development, quality assurance, validation, and training teams

5%  - Other duties as assigned

MINIMUM EDUCATION & SKILLS REQUIRED

Educational/Experience Requirements:

● Bachelor’s degree preferred

● PMI Professional in Business Analysis or equivalent preferred

● AND a minimum of four (4) or more years of demonstrated experience in business analysis 

● Functional experience, depending on Portfolio, is a plus

Required Technical Skills/Knowledge:

● Technical writing (issue discussion documents, business cases, project charters)

● Work independently

● Communicate with internal resources at various levels (SMEs to C-suite)

● Work effectively in a collaborative environment

● Requirements gathering skills for elicitation, modeling and analysis, validation, verification and facilitation

● Project Delivery skills that include stakeholder alignment, cross team collaboration, consensus gathering, project execution, acceptance and evaluation criteria definition and metrics

● Maintain and update process documentation and process models

● Ability to collaborate with the business unit stakeholders and subject matter experts to gather business requirements, document processes and optimize business transition planning

● Must have ability to complete process definitions, requirements gathering and analysis necessary to identify and understand business needs as part of assignments

General Knowledge and Abilities:

● Analytical Skills: Moderate analytical and problem-solving skills

● Collaboration: Lead and participate in discussions and working sessions to share ideas, listen and come to consensus and when necessary drive the team to decision.

● Communication: Ability to communicate technical and non-technical/complex information clearly and professionally (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances and understandable to wide audiences; ability to be an active-listener; the ability to draft, proofread, and send written communications effectively; the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptions

● Confidentiality: Ability to work confidently, effectively and with discretion with all staff levels

● Flexibility: Willingness to work in an ever-changing environment with the ability to positively adapt to organizational, process, and technology changes

● Initiative: Ability to work effectively with moderate supervision with proven ability to execute medium/high complexity and diversity of work assignments

● Multitasking: The ability to perform two or more tasks simultaneously or to shift back and forth between two or more activities or sources of information without difficulty

● Organization: Ability to manage work assignments through prioritization, paying attention to detail, and optimal time management

● Service Excellence: Exhibit the willingness to be stakeholder-focused by anticipating and understanding stakeholders' needs; collaborate with them to reach a suitable solution; then consistently meet and deliver on those expectations

● Teamwork: The ability to establish and maintain rapport, interact comfortably, and work well with coworkers. This includes cooperating, being supportive of others, willingly helping others, considering others’ ideas and opinions, sharing information, giving proper credit, and fulfilling team responsibilities and the professionalism to collaborate cross-functionally