Director/Senior Product Manager, Summit ISV Partner Product Manager

Job Category: Product

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

At Salesforce, we're aiming to make a significant impact growing the Salesforce economy, accelerating the growth of Salesforce ISV Partners, in particular. We are growing the quality, breadth, and depth of the Salesforce ecosystem of ISV partners who extend our platform to meet the unique needs of current and future customers.

To meet this objective, we seek an experienced Director/Senior Product Manager to join our team and lead strategically driven engagements with Salesforce’s largest and most successful ISV and OEM partners. You will demonstrate the technical and leadership skills necessary to both inspire the creation of new products and thoughtfully mature the products of our Salesforce partners.

Role Overview

The Summit ISV Partner Product Manager will lead focused engagements with Salesforce's most strategic partners as a trusted advisor, guiding the investment, development, and growth of new partner products.

Key Responsibilities

• Lead strategic engagements with Salesforce's most important partners on the highest priorities, aimed at unlocking new value by bringing innovative Salesforce technology to ISV and OEM customers.
• Craft a vision and strategy for each partner, and identify and orchestrate the activities of technical resources focused on delivering timely and actionable technical information to partners.
• Engage with internal/external partners & external customers to understand and identify product changes to meet the needs of specific partners.
• Serve as a primary point person for feedback, questions, and comments regarding extensibility of Salesforce products to partners.
• Handle the risks, issues, and actions tied to your engagements, and build mitigation plans to ensure meeting expected outcomes and timelines.
• Analyze various data and performance metrics to develop insights, recommendations, and prioritization of investments for partners’ products and their go-to-market strategies.
• Chip in to POCs and advise partners with complex software development tasks.
• Organize and promote ISV and OEM training, talks, and awareness programs for Salesforce T&P employees.
• Design and deliver external speaking engagements at conferences, events, and partner summits to showcase standard processes and innovative partner use cases.
• Launch SME working groups focused on extending the Salesforce Platform for Partner and industry-vertical use cases.

Required Skills/Experience

• 6+ years of experience in tech, product development, or similar fields. Customer-facing PM experience is a plus.
• Knowledge of Salesforce product and platform features, capabilities, and methodologies.
• Leadership DNA. Ability to educate, motivate, and align employees, customers, and partners.
• Exceptional written and oral communicator.
• Experience with modern software engineering practices and product development methodologies.
• Proficiency in programming using Salesforce low-code tools, Apex, Java, JavaScript, and XML.
• A related technical degree required.

Preferred Skills/Experience

• 10+ years of customer-facing experience in tech, product development, or similar fields.
• Deep knowledge of Salesforce product and platform features.
• Experience guiding modern software engineering practices.
• Ability to quickly learn, understand, and work with new and emerging technologies.
• Ability to build influential relationships in a cross-functional environment.
• Understanding of the broader software marketplace.
• Experience independently building presentations and speaking publicly.
• Ability to influence conversations at the C-level.
• Positive team-oriented, hands-on, adaptive, and client-focused attitude.
• Deep knowledge of ISV and OEM partner application development practices.
• A pioneering innovator who continually studies new technologies.

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

For California-based roles, the base salary hiring range for this position is $192,900 to $323,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.