Sales Order Specialist

At David Zwirner, we look to be an industry leader in our field, with our artists at the center of what we do. Our global exhibition program expands beyond our locations in New York, London, Los Angeles, Hong Kong, and Paris, representing seventy artists and estates. Home to innovative, singular, and pioneering exhibitions across a variety of media and genres. Active in both the primary and secondary market, David Zwirner has helped foster the careers of some of the most influential artists today.

Who will work well with us:

• The ideal candidate is someone who is passionate and interested in the arts/larger creative arena or is eager to learn. Previous experience and a background within the commercial art world is not required.
• We welcome all individuals entering the workforce, those moving into a new stage of their career or vocation, making a change, returning to work, those wanting to learn and grow within the industry, to apply.

About the Opportunity:

Sales Order Specialist | $65-70k

David Zwirner is looking for a motivated and proactive Sales Order Specialist to join the gallery's dynamic finance team in New York. Sitting within the finance department and reporting to the Global Controller and Director of Finance, this role will focus heavily on providing excellent service to the gallery's sales team, reviewing sales orders, preparing invoices, responding to sales-related queries and taking a proactive approach in meeting the AR needs of the gallery.

The successful candidate will be organized, detail oriented, and a solution-focused problem solver. They will be comfortable dealing with internal clients and stakeholders (providing training and guidance where needed), managing incoming requests in a methodical manner and balancing competing priorities in an often fast-paced environment.

The sales / finance support role is a key function of the finance department and this role will offer great exposure to the fascinating world of contemporary art and the exciting nuances of gallery sales. The Sales Order Specialist will have a pivotal role in balancing the needs of the sales team with the control and reporting requirements of the finance department, all while ensuring the smooth running of the end-to-end invoicing and accounts receivable processes.

This position will be hybrid Monday-Friday, 10am to 6pm (on site 4 days/week).

What you'll do:

AR and sales support:

• Take a leading role in the sales / finance support function and act as first point of contact for the sales team on sales order, invoicing and client payment queries;
• Manage the incoming sales orders requests, review sales orders and communicate proactively with the sales team to ensure the efficient operation of client invoicing;
• Convert sales orders to sales invoices;
• Provide support on customer due diligence regulatory checks for the gallery's European sales transactions;
• Provide training to sales assistants on all aspects of the end-to-end sales invoicing process at the gallery;
• Field questions on sales tax and liaise accordingly with the gallery's Tax and Compliance Manager and foreign tax experts;
• Work proactively with the operations and legal teams to manage and approve any special invoicing or payment terms for transactions
• Track incoming payments, update the sales database, notify relevant parties once client payments are received and respond to queries around receipts;
• Mange client payments via credit card and cheque
• Assisting in the preparation of financial reports for the sales team
• Track aged receivables and liaise with the sales team to encourage collections

What we would like you to have:

• Bachelor's degree in accounting or related field
• A minimum of five years experience, with a focus on invoicing, sales order management, Accounts Receivable, and/or Accounting/Finance, preferably in an arts or related field
• Excellent organizational skills and attention to detail
• Ability to work proactively and autonomously with an understanding of how to prioritize time-sensitive and competing tasks
• Great communication skills and a desire to offer excellent service to the finance department's internal clients/stakeholders

What you will love about David Zwirner (benefits):

• David Zwirner has pioneered initiatives dedicated to the gallery's long-standing commitment to kaleidoscopic storytelling, including: David Zwirner Online, David Zwirner Books, Dialogues, Platform, Utopia Editions, Consignments, Program
• Premier Access - to private on-site and off-site events, such as exhibition previews, book signings, talks, and walkthroughs with gallery artists and estate members, and external curators and scholars.
• Staff-driven projects and fundraising initiatives. This includes David Zwirner commitment to Galleries Commit.
• Benefits! Flexible workplace and commuter benefits, corporate memberships to museums, including the Whitney, New Museum, MOMA, and others. Summer Fridays, generous PTO and leave, Family Medical/Dental/Vision benefits. 401K savings plan with automatic employer contributions.

David Zwirner is an Equal Opportunity Employer. The Gallery is firmly committed to equal employment opportunities in all facets of its operations. The Gallery makes decisions concerning hiring and terms and conditions of employment without regard to any characteristic protected by applicable law.

We are an equal opportunity employer, if you need assistance in applying to a role you may reach out to recruiting@davidzwirner.com.